I found it great deal to such offer so I tried to purchase to get the 50% freebie.

But to my disappointment, I got no free 50% plat.!!! How come? It's my first time to purchase then this is what I get?! What's this an official scam from the game owners?? Game bug?? Wrong info?? I wrote on your support email but no one is replying.. I demand an explanation from them.. a refund or give me the 50% free plat..

Or my co-players/plat buyers can help me with my situation. Thanks.