I have sent 3 messages to suport no reply bean a week and thought o ya its arcane legends the new game so they may have a ton of requests so I go and send on off of pocket legends and dls for I had the same question on there and no reply bean abought a week idc if they won't do as I ask and they may loose my interest here soon but not a reply will make them loose a costomer a lot sooner then haveing an explanation of why they can or can't do some simple task a costomer asks abought like a refund some may be possible some may not idc I just want a reply or they will loose me sooner then if they sent me an email saying they can't do a request I have requested with an explanation