Restore Deleated Character?

**Arlorz** · 03-30-2014, 07:27 AM

Dear AL Community,

i dont know if this is the place to post my problem, i already sent an e-mail to sts but on sunday i think they dont work. So i would like to ask, if anybody of you guys outside there, has experience with a deleated character, if it is possible to restore it. i just deleated him today, i controlled to be sure that on this char were no items i will not lost.
But i missed out my Dark Watch Sword of potency, i realised that it was ont that char when it was too late..
Maybe you guys know that the DW Swords are very expensive and i dont use plat, so i worked really hard for my twink sword, i bought it yesterday for around 700 k and noow it's gone.. I think a few of you think "700 k is not much" but for me it is, i think i worked 6 months for that amount of gold.

So if anybody of you knows, if STS is able to restore a character, feel free to post a comment.
And if this isnt the right place for my thread, i ams sorry.
And sorry for my bad english.

Thank You.

**Reunegade** · 03-30-2014, 07:31 AM

Yes, they will be able to restore. That is how I got my warrior back after forgetting an item on it.

**Arlorz** · 03-30-2014, 07:32 AM

So, i just have to write them an e-mail?

**yasshh** · 03-30-2014, 07:33 AM

Wait for a few days..ur char will be restored

**yasshh** · 03-30-2014, 07:34 AM

Originally Posted by Arlorz

So, i just have to write them an e-mail?

Yes

**UndeadJudge** · 03-30-2014, 07:59 AM

They're actually pretty quick to respond. Generally 1-3 days.

**Arlorz** · 03-30-2014, 08:17 AM

Thank you guys so much

**Samhayne** · 03-30-2014, 09:43 AM

Our apologies for the delay in responding to your support request. We have something of a backlog currently and some staff time off isn't helping the queue. Thanks very much for your patience, we will be with you in a bit.