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Thread: free plat offers

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    Default free plat offers

    I do the free plat offer and I don't receive them. Why is that? I just did one for 168 plat and I didn't get it.

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    Senior Member Itoopeo's Avatar
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    Quote Originally Posted by Tiffany Gettle View Post
    I do the free plat offer and I don't receive them. Why is that? I just did one for 168 plat and I didn't get it.
    What did you do? Buy Legos or cleaning products?

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    Age of war app download on iphone

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    Well, you have to read what to do to recieve the plat. For example in your case the Game of War download requires you to get to stronghold level 5.

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    Yes I did that

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    Then all I can think of is to message either sts support or nativex.

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    How tho?

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    Quote Originally Posted by Tiffany Gettle View Post
    I do the free plat offer and I don't receive them. Why is that? I just did one for 168 plat and I didn't get it.
    Hi Tiffany Gettle!

    The same thing happened to me, and it appears that there was a problem with the completion of offer information getting back to NativeX on this particular offer. I contacted NativeX and notified them that I did not receive the Platinum. They immediately responded asking to see a screenshot showing Stronghold Lvl 5. Once I had sent them this, they marked the offer as Completed and the Platinum was issued to my Pocket Legends account.

    Contact NativeX and tell them your problem. They will probably have you send them a screenshot as they did for me, and then your Platinum will be issued.

    Hope this helps!

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    It does help ty but can u do screen shot on Droid?

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    Yes you can. On phones press meu+power same time for a while.... not too long or you reboot your hone xd! If you r on tablet tht doesnt have screenshot, download a app from play store!

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    I emailed and got no response...this SUCKS
    Using Tapatalk

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    Quote Originally Posted by Ozukriarik View Post
    I emailed and got no response...this SUCKS
    Cry
    Hope is Hungry.

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    Ok, if you go onto free plat offers scroll down and find Help or support, email them with evidence which were pictures. They then got back to me and gave my 5 plat and acctually i believe they gave me a little extra.
    Dulchet et Decorum Est Pro Patria Moria! (It is sweet and honourable to die for one's country) - Horace

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    Samething happend to me i emailed sts they said it wasnt there fault and to email nativex from the help tab and they said they would reply in 3 buisness days still no reply come on now..!

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    Games of war? Im assuming your doing it wrong, it says lvl up your 'stronghold' to lvl5 not lvling yourself to lvl5 but if you done the expectations then email nativex if not receiving the platinum.
    Last edited by Vigilante; 01-26-2015 at 08:35 PM.

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    How come my game won't go to connect server? It just kicks me out?

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    Quote Originally Posted by Vigilante View Post
    Games of war? Im assuming your doing it wrong, it says lvl up your 'stronghold' to lvl5 not lvling yourself to lvl5 but if you done the expectations then email nativex if not receiving the platinum.
    That offer is obsolete now you should probably just do the ones that are new and available.

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    ive done 6 offers today no plat back ...all the offers say is install and run ive done that and ran the apps for almost 2 mins each offers are messing up a lot lately

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    anyone else having this happen?

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    Default

    You could retry the app or you could email trialplay/nativeX and send them a screenshot of the app while the app is running so an in-app screenshot. It helped me atleast. They should respond within 3 business days. If not email them again.
    Hope this helps


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