I don't know how does stg do this kind of mistakes. The basic things while deleveling a toon are so obvious,
1- Investigate if its elligible to be deleveled.
2- Delevel the toon
3- Delevel all the pets
4- Lock the higher level exclusive maps and towns
5- Take the aps away which the specific toon had gotten for leveling.
These are the basic TO DO list while deleveling a toon.
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