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Thread: Character Restoration

  1. #1
    Senior Member Veenihiv's Avatar
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    Default Character Restoration

    Hey guys, My bro recently deleted all my chars in my acct and I need to get them back :'(
    But problem is..
    I don't know the password to access my ingame email !!
    So I emailed support through my main email but I mentioned my ingame email and main char in that message.
    So is there any way I can get my chars restored , since I didn't email through my in game email??
    Pls help. Thanks
    Last edited by Veenihiv; 12-06-2016 at 02:22 AM.

  2. #2
    Member Jay Gatsby's Avatar
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    Default

    Quote Originally Posted by Veenihiv View Post
    Hey guys, My bro recently deleted all my chars in my acct and I need to get them back :'(
    But problem is..
    I don't know the password to access my ingame email !!
    So I emailed support through my main email but I mentioned my ingame email and main char in that message.
    So is there any way I can get my chars restored , since I didn't email through my in game email??
    Pls help. Thanks
    It seems like you have violated the rules of account sharing.. Good luck old sport

  3. #3
    Junior Member Adamus's Avatar
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    Default

    When I deleted a character in PL I spent a lot of plat on, I contacted support if they can get it back and they did. In DL I also deleted a expensive character (I was like 8 when this happened BTW) now I want to come back to DL because STS are updating it again (oh and same problem here with forgotten email problem I contacted support about it but haven't responded yet)

    Sent from my XT1021 using Tapatalk

    I have a dream...

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    Senior Member Instanthumor's Avatar
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    Default

    Quote Originally Posted by Veenihiv View Post
    Hey guys, My bro recently deleted all my chars in my acct and I need to get them back :'(
    But problem is..
    I don't know the password to access my ingame email !!
    So I emailed support through my main email but I mentioned my ingame email and main char in that message.
    So is there any way I can get my chars restored , since I didn't email through my in game email??
    Pls help. Thanks
    You do not need your password to restore characters. Just tell them your email address linked to your account and perhaps the ign's of the deleted toons. I'm sure you can email them using another email.


    Quote Originally Posted by Jay Gatsby View Post
    It seems like you have violated the rules of account sharing.. Good luck old sport
    Could've been unintentional. Things happen.

  5. #5
    Senior Member Veenihiv's Avatar
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    Default

    Quote Originally Posted by Instanthumor View Post
    You do not need your password to restore characters. Just tell them your email address linked to your account and perhaps the ign's of the deleted toons. I'm sure you can email them using another email.




    Could've been unintentional. Things happen.
    Quote Originally Posted by Jay Gatsby View Post
    It seems like you have violated the rules of account sharing.. Good luck old sport
    how is that acct sharing?
    I'm sure I haven't done,anything intentionally

  6. #6
    Senior Member Veenihiv's Avatar
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    I have emailed support a week ago... but they still haven't replied..

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    Been waiting over a month here for character restoration lmao

  8. #8
    Senior Member Veenihiv's Avatar
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    Quote Originally Posted by Downwithnotts View Post
    Been waiting over a month here for character restoration lmao
    O.o
    #11 chars

  9. #9
    Senior Member Nickleo's Avatar
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    Default

    Connact support team here: https://support.spacetimestudios.com...tal/emails/new
    They will ask u things such as purchase history which will help them to restore ur accounts..Hope I am right
    However it may take long time to get a reply and in some other cases they never do reply

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    Senior Member Back's Avatar
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    Quote Originally Posted by Jay Gatsby View Post
    It seems like you have violated the rules of account sharing.. Good luck old sport
    1. It's not account sharing if your elder brother decides to delete your game or characters to get you to study instead of playing a game.
    2. It's not account sharing if it's the same phone you are using to play AL everyday and your brother discovers it unlocked and decides to mess things up as a payback for annoying him for as long as you can remember.

    **IT happens.

  11. #11
    Senior Member Zynzyn's Avatar
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    When a deleted character is restored, the items that the character had in its inventory and whatever it was wearing, are those restored too? Could anybody answer please?

  12. #12
    Senior Member resurrected's Avatar
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    Quote Originally Posted by Zynzyn View Post
    When a deleted character is restored, the items that the character had in its inventory and whatever it was wearing, are those restored too? Could anybody answer please?
    Yes if they restore account it will be with all items and gold

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