when it come to "complaints and compliments"

[Slekki]

It's great to offer opinions (example: "I don't like plat for these dungeons"), even better to offer alternatives (example: "I'd be fine paying tokens or gold").

However, it is not fine to rant, or insult, or otherwise contribute towards a negative situation. (Example: "Boring. Another greedy cash-grab by lazy devs".)

We're here, and very interactive with the community. Accordingly, we don't want to wade through tons of poison to get feedback (just check some other games' forums and you'll see what I mean).

If you want us to hear you, be collaborative. We'll reciprocate.

I am sure that you guys read about everything which gets posted on this forum. I also really think you are doing tons and tons of work behind the scenes which everyone appreciates. What I don't understand is that you say that the team is being very interactive with the community. Back in the day you would prepare us months in advance for a new expansion with screenshots, information and multiple contests. You even managed to set up one of the best contests this game ever had by working together with Kalizzaa and his Tour of Arlor contest. There were multiple STS people actively responding both here and on other social media and things were great. Those times seem to have completely changed because now most of us feel completely ignored or we get one of the standard replies (you'll be fine, shifty eyes etc).