Do support do anything anymore?

[Motivating]

Felt like coming back to PL but support don't respond to tickets anymore, beyond the general automated response. Does anyone know if they still reply to tickets?

[schaco]

They do. Atleast to me.

[Burningdex]

hope youre well! my understanding is that if you spam them with requests they don't reply at all to that specific issue

[Fyrce]

Hmm...Pretty sure you can come back any time w/o having to go through support...

[Motivating]

Hmm...Pretty sure you can come back any time w/o having to go through support...

Not really relevant is it?

[Cinco]

Not really relevant is it?

It certainly is relevant.