Quote Originally Posted by im jeff View Post
My friend is a Fbi inspection unit he has tried to report it etc.
Well, that is depressing. If he cannot get this solved, no one can. I am sure he already knows there are multiple ways to attack this. The customer route might be the most useful to him. He will likely be asked for his police report by the business, which he has probably already done. Good to know he got his money back.