I like your idea in general, however having a few 'top players/guilds' as ambassadors for the masses is a bad move in my opinion.
Some (not all) 'top players' are the worst, greediest and most selfish people in game and would likely make proposals that would benefit their own position instead of the population as a whole.
Yes to devs in game, Yes to better communication between devs and players, a big fat NO to any sort of player favouritism on the basis of APs/Gold/Plat spent/time played etc.
+1 for the majority of your idea
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