Some warriors don't realize that not all of us mages have the extended (8m) range for our heal. Mine is only 5m range. And so when we are fighting Jarl, they position themselves against the back wall with Jarl in front of them. I must keep my distance from Jarl or I can get one-hit and killed. So then I'm too far from the warrior to heal him, and sometimes they yell at me to heal them. Well, if you want me to heal you then position yourself so I can stand behind you and then you will be close enough to get the effects of my heal spell.