Help please !

**Xynasty** · 10-09-2010, 09:23 AM

I had many problems with Pocket Legends in the past 3 weeks now. I was not able to login 1 week ago but I fixed that yesterday.

One week ago, when I was touching the PL icon to play on my iPod, it was crashing and kicking me out before I would login. Well yesterday, I've done this tutorial. So I changed "installd" to "installd.new" and when it was asking me if I had "installd.backup", it wasn't there.

So now, I tried to only do the "installd" to "installd.new" and I tried PL after. It was working again but I couldn't get on iTunes or Apple Store. So now, I cannot buy platinum and I want to buy some for AO3! -.- When I go on "Buy Platinum" on PL, it says "Contacting iTunes Store..." all the time and I cannot buy Platinum. :'(

This is what I get all the time when I try to buy platinum:

So, anyone has an "installd.backup" file to give me so I can use it or anyone has a solution without restoring my iPod please ?

Thank you.

**setec** · 10-09-2010, 05:39 PM

Have you tried this?

1) uninstall the game from your phone while not plugged into iTunes
2) uninstall the game from iTunes, then empty your trash (Mac) or reccyle bin (windows)
3) sync your iphone
4) download PL from iTunes App Store and sync again
5) give it a shot.

**Xynasty** · 10-09-2010, 11:11 PM

Originally Posted by setec

Have you tried this?

1) uninstall the game from your phone while not plugged into iTunes
2) uninstall the game from iTunes, then empty your trash (Mac) or reccyle bin (windows)
3) sync your iphone
4) download PL from iTunes App Store and sync again
5) give it a shot.

iTunes doesn't work for me. So I cannot do it.

Please someone.

**setec** · 10-09-2010, 11:59 PM

Originally Posted by Xynasty

iTunes doesn't work for me. So I cannot do it.

Please someone.

iTunes is broken or you cant use it because you have a jail broken device and wrong iTunes version? iTunes can be fixed you know.

**Xynasty** · 10-10-2010, 08:40 AM

Originally Posted by setec

iTunes is broken or you cant use it because you have a jail broken device and wrong iTunes version? iTunes can be fixed you know.

I tried everything to fix it. Doesn't work.

**setec** · 10-10-2010, 02:50 PM

I'm assuming you are on Windows? If so, is it XP, Vista or 7?

And what happens when you open iTunes?

**Xynasty** · 10-10-2010, 05:05 PM

Originally Posted by setec

I'm assuming you are on Windows? If so, is it XP, Vista or 7?

And what happens when you open iTunes?

I'm on Windows Vista.

When I open iTunes on desktop, it says "Fatal error at the installation" and it doesn't open.

**Royce** · 10-10-2010, 05:14 PM

Why not just try reinstalling iTunes?

**Xynasty** · 10-10-2010, 05:34 PM

Originally Posted by Royce

Why not just try reinstalling iTunes?

I tried and it's the same. It doesn't work. -.-

**setec** · 10-10-2010, 05:43 PM

Originally Posted by Xynasty

I'm on Windows Vista.

When I open iTunes on desktop, it says "Fatal error at the installation" and it doesn't open.

1) Ok, in Vista, go to your control panel, "programs" icon, remove iTunes if it is there and remove Quicktime if it is there.
2) Clean out your temp folder - http://pcsupport.about.com/od/mainte...ltempvista.htm
3) go to progams, accessories, command line, right click on command line, run as administrator, then at the prompt type "chkdsk /f", say "Y", type exit and the prompt will go away
4) reboot
5) go to itunes.com and reinstall iTunes with the package that includes Quicktime

Hopefully that gets you in the right direction.

**Xynasty** · 10-10-2010, 06:34 PM

Originally Posted by setec

1) Ok, in Vista, go to your control panel, "programs" icon, remove iTunes if it is there and remove Quicktime if it is there.
2) Clean out your temp folder - http://pcsupport.about.com/od/mainte...ltempvista.htm
3) go to progams, accessories, command line, right click on command line, run as administrator, then at the prompt type "chkdsk /f", say "Y", type exit and the prompt will go away
4) reboot
5) go to itunes.com and reinstall iTunes with the package that includes Quicktime

Hopefully that gets you in the right direction.

Same thing. Didn't work. -.-'

**setec** · 10-10-2010, 07:48 PM

okay, the uninstall ALL Apple Software from the computer (iTunes, Quicktime AND the Apple Software Updater). The error you are getting can sometimes be caused by a corrupt Apple Software Updater.

Or we can use TeamViewer and I could try to fix it remotely.

http://www.teamviewer.com/index.aspx

I'm willing to bet you have other system issues as well besides the iTunes thing.

**Xynasty** · 10-10-2010, 08:22 PM

Originally Posted by setec

okay, the uninstall ALL Apple Software from the computer (iTunes, Quicktime AND the Apple Software Updater). The error you are getting can sometimes be caused by a corrupt Apple Software Updater.

Or we can use TeamViewer and I could try to fix it remotely.

http://www.teamviewer.com/index.aspx

I'm willing to bet you have other system issues as well besides the iTunes thing.

I tried to uninstall all the Apple product on my computer too. Didn't work.

Well when I was installing iTunes this time, it was saying that I needed to update Windows Update (means that I need to do an update before installing). I tried to install the update but it stays at 0%. Name of the package to install is: Windows Vista Service Pack 2 (KB948465)..

**setec** · 10-10-2010, 08:36 PM

Have you tried the standalone package install for SP2 rather than using Windows Update?

Here is the 32-bit version:
http://www.microsoft.com/downloads/e...DisplayLang=en

**Royce** · 10-10-2010, 08:39 PM

Is it possible you've run out of space on your hard drive? First try running your disk cleanup if you don't do that regularly. If there is a space issue, try uninstalling and deleting other programs you don't use. Also, how long are you waiting for the update to install. SP2 is a pretty sizeable installation if I remember, and it could take a while. (Edit: Oh wait, nevermind that last part, I have XP

)

**Xynasty** · 10-10-2010, 09:06 PM

Originally Posted by setec

Have you tried the standalone package install for SP2 rather than using Windows Update?

Here is the 32-bit version:
http://www.microsoft.com/downloads/e...DisplayLang=en

I tried that. Says the installation didn't work and they give me this link: http://support.microsoft.com/kb/947821 but I've already tried these things too.

**Vyvin** · 10-11-2010, 09:27 AM

1. Uninstall iTunes by going to;
Start>Control Panel>Add/Remove programs>iTunes 9.x/10.x

2. Download and Install iTunes 9.0 - Here

3. Find you FirmWare and Model of your iDevice by going to;
Settings>General>About;
Write down you firmware and model Id (MA/MB/MC)

4. Open Cydia/Rock, and click (if you haven't already "Make my life easier")

Sorry g2g will finish later
/Vyvin

**Xynasty** · 10-11-2010, 09:46 AM

Originally Posted by Vyvin

1. Uninstall iTunes by going to;
Start>Control Panel>Add/Remove programs>iTunes 9.x/10.x

2. Download and Install iTunes 9.0 - Here

3. Find you FirmWare and Model of your iDevice by going to;
Settings>General>About;
Write down you firmware and model Id (MA/MB/MC)

4. Open Cydia/Rock, and click (if you haven't already "Make my life easier")

Sorry g2g will finish later
/Vyvin

Doesn't work when I download iTunes 9.0