If you defeat the Hotelier he gives you a key for free. He also drops crafting components used to create the event pets with stats (Elemental Spirits).
If you just want to go into the hotel room you can pay 10 Platinum for a key at the front desk. Upstairs in the penthouse you'll face Ral'Hess. He drops this year's new vanity 'broken heart' pets (no stats).
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