Password was Changed but Email was Fake

[Eric Leonardo]

Help me! My password was changed not by me. I never give to anyone my email and password too. I want to report lost password but my email is fake and someone already took the email. I still able to log in yesterday. It has only 1 char and I still remember almost everything from the char, like amount of gold, plat, potions, skills

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[Pfurz]

Contact Support quick

[DocDoBig]

This forum is for bugs and tech issues, not support or account problems, I'm sorry all what i can suggest is to contact the Spacetime Studios Support Team by writing support@spacetimestudios.com.
Stay formal and friendly and tell them as "verification" any relevant account info like name of your char, what lvl it is, how much plat purchased.
Hope you get advise, good luck with refunding.


P.s.: I suggest to switch to a real e-mail.

[GoodSyntax]

A similar thing happened to me. Contact support (you can see my write up here (http://www.spacetimestudios.com/showthread.php?97127-My-Account-Has-Been-Recovered!-And-Guide-to-Request-Support-Services)), but be prepared, because even if STS can recover your account, you may discover that your entire inventory is gone.

Good luck!