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View Full Version : Pending Platinum Problem.. Help please!



King Solomon
06-14-2013, 07:51 PM
So I believe this qualifies as a technical error.. You be the judge. I have roughly 80-90 "Pending" platinum. I have downloaded app after app and did what was asked of me to receive my FREE platinum. In my history is it just telling me it's all Pending. :/
Can someone assist me?
My most used character is

Solomonstwink

Please and thank you! I have been waiting for a while to receive it and am spazzing because I can't respec for PvP :|

Chickenrunnn
06-15-2013, 04:26 AM
How long is it "pending" for?
Maybe just wait, and it will work soon..

If it is still pending in some days, you can email support there : http://support.spacetimestudios.com/
However, they do'nt answer on week ends, so you'll have to wait tuesday or something..

Good luck :)

DocDoBig
06-15-2013, 05:07 AM
Sts hasn't much to do with W3I who control the free platinum offers they just support it.
We can't really help you and the Devs can't reall fix that, just try to e-mail the W3I customer support to get some explanation.

Also in most cases you will get refunded for all apps/service offers you completed successfully and which are not older then 7 days. This in a period of 1-2 Days. (I can not guarantee this though).

Or check these articles:

http://support.spacetimestudios.com/customer/portal/topics/435597-free-platinum-offers/articles


For further information, please contact the Spacetime Studios Support Team by writing support@spacetimestudios.com [Email] or click on the Support button on top of the page, which leads to http://support.spacetimestudios.com [Forums]
There are really good articles regarding frequently problems - it's definitely worth a look!

King Solomon
06-15-2013, 11:25 AM
Thank you guys. I appreciate the feed back. I will visit the appropriate links and email m3i.
Chicken- some have been pending for days while others have been weeks! I haven't received a single piece of free platinum in like 3 weeks.. And im too poor to buy any right now..

Chickenrunnn
06-15-2013, 02:22 PM
Thank you guys. I appreciate the feed back. I will visit the appropriate links and email m3i.
Chicken- some have been pending for days while others have been weeks! I haven't received a single piece of free platinum in like 3 weeks.. And im too poor to buy any right now..

I'm sowrry to hear dat :[..

Sryyoulose
06-15-2013, 02:24 PM
I have problems with free plat all to often -.-

Reunegade
06-15-2013, 10:08 PM
Try the FREE Install and Run ones, they work 95% of the time.

Chickenrunnn
06-19-2013, 12:16 PM
Try the FREE Install and Run ones, they work 95% of the time.

yeah, you need to download, instal AND run the application for like 1-2min to make it work normally.