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View Full Version : Why is my trading disabled.



narikimoves
06-24-2013, 06:01 AM
Geez, my tading is disabled due to suspicious activity. Help plzzz

Limsi
06-24-2013, 06:04 AM
The best thing you can do is contact support and file a ticket, best of luck!

narikimoves
06-24-2013, 06:09 AM
The best thing you can do is contact support and file a ticket, best of luck!

How to so it sir? Im new, thanks in advance.

Limsi
06-24-2013, 06:39 AM
Mail them @ support@spacetimestudios.com

narikimoves
06-24-2013, 06:48 AM
Mail them @ support@spacetimestudios.com

Thanks! :)

DocDoBig
06-24-2013, 12:34 PM
Mail them @ support@spacetimestudios.com

or click on the Support button on top of the page, which leads to http://support.spacetimestudios.com [Forums]
There are really good articles regarding frequently problems - it's definitely worth a look!

Samhayne
06-24-2013, 02:20 PM
The message that pops up in game when your trading is disabled directs you to the support website at http://support.spacetimestudios.com

Please go there and use the Contact button to get in touch with the support team. Thanks!

narikimoves
06-25-2013, 07:47 AM
I already mailed support, no helpful replies atm. Thanks anyway :)
i really want it to be fixed. gonna put stuffs at my alternate -_-

Daddyblu
07-22-2013, 04:07 AM
The message that pops up in game when your trading is disabled directs you to the support website at http://support.spacetimestudios.com

Please go there and use the Contact button to get in touch with the support team. Thanks!

mailed them twice still nothing happens.. mine also was disable

Zeus
07-22-2013, 04:10 AM
mailed them twice still nothing happens.. mine also was disable

During the weekend they won't reply, but expect a reply on Monday or Tuesday.

Daddyblu
07-22-2013, 04:11 AM
Ohhh its Monday on dubai... lol

KingMartin
07-22-2013, 07:02 AM
Are there any rules on how to behave when transferring stuff between accounts? From what I understood from some posts is that when I transfer stuff from account to account I might get banned - is that true and why would it be so?

Energizeric
07-22-2013, 01:31 PM
The way people are scammed is they steal an account and then transfer all the items and gold to another account (their own account usually). The system will trigger if the trade is completely one sided.

Here's a suggestion that may beat the system..... When transferring large amounts of gold, try putting a few junk items in the trade going the other way so it looks like a purchase. I'm pretty sure that will fool the system.

But a better way is to just not have 2 accounts. If you want an extra toon, then make an extra in the same account and then just use the stash to transfer items or gold. It only costs about 10-20 cents worth of plat to make an extra toon. Not a huge fortune or anything, and can be free with all of the free plat offers out there.