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View Full Version : to day i buy platinum but don get



m-marugo
06-29-2013, 04:34 AM
am pay 89.99$,1.99$,in to day for platinum but don get platinum i send mail to Spacetime but he said to day offic is close

Urqui
06-29-2013, 05:02 AM
They don't work weekends, so wait until Monday at least to get your problem solved.

Siimon Víper Bedford
06-29-2013, 08:00 AM
this why the in game app disabled to buy any? why close it off when its double platinum weekend? that makes no sense...

Samhayne
06-29-2013, 08:06 AM
We do have weekend support coverage. For a Platinum purchase that has not come through, please see this support article and send the team your order number and character name. http://support.spacetimestudios.com/customer/portal/articles/963728

For a disabled in-app purchase message, please see you service provider (like Google Play or Apple). If on an Apple device, double check the parental control setting to disable in app purchase on the device.