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View Full Version : The 2nd Time No plat!



largecommand
06-29-2013, 02:25 PM
So a year ago I bought $50 with itunes, redeemed bought the plat, got the confirmation that I bought it, got subtracted the amount from my account, but no plat, after months of messaging samhayne and sts they said it was apple's fault. Samhayne was the most helpful, did everything possible. This time same thing but with google play! I bought a $50 card redeemed it and bought it, said purchase failed, yet the money was gone. Said to try In 30minutes, but the money was gone..I let it go last time, cause I mean its only $50. But now its $100 worth of missing plat. What should I do...?

largecommand
06-29-2013, 02:29 PM
Sigh, I probably won't be hitting level cap anytime soon

NotYoCookiez
06-29-2013, 04:53 PM
Sigh, I probably won't be hitting level cap anytime soon

Don't worry. Next level cap isn't coming anytime soon either.

largecommand
06-29-2013, 04:56 PM
Good.

Samhayne
06-29-2013, 05:20 PM
Hey Largecommand,

I am not sure what to say about the iTunes purchase. You should have been in touch with Apple about it, since it is something of a black box to us. For purchases through Google Play, we have more visibility into it. Check out the below link for what to do. Email your order number and character name and what happened to support@spacetimestudios.com

http://support.spacetimestudios.com/customer/portal/articles/963728-i-purchased-platinum-but-i-have-not-received-it-yet-

largecommand
06-29-2013, 08:18 PM
I did thank you again sam:) I know they don't work till monday, so I won't expect this to be fixed untill tuesday.

largecommand
06-29-2013, 08:22 PM
So actually I got my money back, but when I went to repurchase the 800 plat, it said it was considered "high risk, please try again In 30 mins" any ideas anyone?

iiirootzz
06-29-2013, 08:27 PM
This happened to me as well. It has to be sorted out via the money provider. I.e. your bank.

Sryyoulose
06-29-2013, 08:28 PM
No idea, >.> apple is the greatest worst company ever.

largecommand
06-29-2013, 08:48 PM
I'm using google play..Says my Order is declined cause it is high risk....from what?!

largecommand
06-29-2013, 09:09 PM
No idea, >.> apple is the greatest worst company ever.

Btw if your the Loser I know, I have your cash, its just sitting there..in my stash, I'm tempted to blow it on some items so you better come and get it;)

NotYoCookiez
06-29-2013, 09:14 PM
Just get an IPod, buy a 50 dollars iTunes card, buy plat and bam! It's that easy.

largecommand
06-29-2013, 10:21 PM
Just get an IPod, buy a 50 dollars iTunes card, buy plat and bam! It's that easy.

I lost trust in apple, and besides if something goes wrong with apple again, Sts can't dig into it. They have more room to work with Google than Apple.

Spyce
06-29-2013, 10:25 PM
No idea, >.> apple is the greatest worst company ever.

That's why everyone has iPads, iPhones, iPods, and Macs.

NotYoCookiez
06-29-2013, 11:05 PM
I lost trust in apple, and besides if something goes wrong with apple again, Sts can't dig into it. They have more room to work with Google than Apple.

What has apple ever done? Lol anyways I always use an iTunes card and buy plat and I received it within seconds. It should work easy.