platinium problem

[ahiungg27]

how long Platinium that I bought into my account,, bro?
can anyone help me?

[ahiungg27]

plat already be add to my account
thx sts team :D

[Zoeyy]

I wish my plat would come I went to kobo and bought a book for like 960 plat and did all the steps right and I didnt get anything :(

[bransel]

I buy plat too, but nvr receive the plat? this already 1 week from I buy plat.already email contact us , still not got the replay.plz need help...

[Samhayne]

Very sorry to hear about your Platinum purchase issue. You will want to visit this Support Article and follow those steps:

http://support.spacetimestudios.com/customer/portal/articles/963728-i-purchased-platinum-but-i-have-not-received-it-yet-

Thanks!

[bransel]

Dear sam I vry happy u reply my msg.I already think I got no hope.n I already folow those n send it to contac us.I even put the pic from goggle email proven I buy the plat still I hasn't receive the replay.n this is already happen twice.first one I got help n second I sitll got the replay.can u help me? n plz fix it I dont want when I buy plat this happen again.. ty sam for ur replay

[bransel]

Dear sts where my plat? I buy my plat from l feb7 n until now I hv not receive my plat? already email contact us for 9 time.plz need ur help....

[giibo]

I also purchased platunum before 2 days and didnt receive them yet, and they didnt reply me