Help

[kimlance14]

i want to buy platinum coin using my mobile, but i can't access my space time account..

is forum account the same as space time account?

[DocDoBig]

Nope, the forum account isn't really the same s the in-game, although you can get banned both on forums and ingame . but that's off topic.

Are you able to switch your email address ingame via the nexus - if yes I'd suggest to switch to G-Mail.com

If you can't purchase Platinum, try to:
1) Reboot your device (out-on) or just simply restart the game either AL/DL/SL or PL
or
2) Visit the Website Store and follow the steps.
https://store.spacetimestudios.com/WebStore/store.jsp

Also make sure to check your bank / credit-card / G-Mail / AppStore / PlayStore account for the case that there were no invalid purchases or that you did not charge too much platinum.

If it doesn't work check this article:
http://support.spacetimestudios.com/...ceived-it-yet-

If that didn't work,
please contact the Spacetime Studios Support Team by writing support@spacetimestudios.com [Email] or click on the Support button on top of the page which leads to: http://support.spacetimestudios.com [Forums]