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View Full Version : recover old character on new device.



IsaiasNi
08-01-2013, 06:15 PM
It's been a while since I played, but I had another character on another device. When I installed this on my phone, it asked to make a new character, and I was ok with it thinking that I hadn't done much and I wouldn't mind staying over. Now, the more I play, the more I notice the things I'm missing.

I cannot remember the name of my character since its been a few months, but I know I had a rouge. I'm also pretty think I bought platinum back then too, though I'm not too sure.

Apparently I only had to tap the X before starting a new character to recover the old one, but I didn't know that.

It's been a few days, but would it be possible to recover my old character? Seeing as I didn't have the chance to choose it when I installed this on my phone?

Lojack
08-02-2013, 11:04 AM
You'll have to contact customer support for account recovery. Any additional details you can think to include would increase your chances of recovery.