View Full Version : mod help needed plz
Hi just curious if any of the moderators read their pm's im having issue with plat, I paid but didnt receive any, little impatient cause I only get like 1 night to actually play
Oldcoot
08-02-2013, 09:17 PM
I guess you tried logging out an back in. That usually works for me
I guess you tried logging out an back in. That usually works for me
Yeah unfortunately I tried that, its been 2 hrs so.. yes an issue. :/ this sux
Roberto077
08-02-2013, 09:23 PM
Email suupport at support@spacetimestudios.com
I'm sure they can help you with your platinum acquiring issues
Email suupport at support@spacetimestudios.com
I'm sure they can help you with your platinum acquiring issues
I did it all bud, just tough when I rarely get an opportunity to play and this happens the moment I do
Delphina
08-02-2013, 09:29 PM
Please check out this link..
http://support.spacetimestudios.com/customer/portal/articles/963728-i-purchased-platinum-but-i-have-not-received-it-yet-
Most plat purchases go through within a few minutes. However, there are a few which do not. Please contact us at support@spacetimestudios.com
billybob1
08-02-2013, 09:30 PM
How did u pay? Ig or on website? Does it.show pending?
Google play :/ the money's been spent and all receipt was emailed and everything. First time for me with this issue
billybob1
08-02-2013, 10:50 PM
Ughhh if u can do from this website it will post more than likely u will get a refund during the week
They cant do nothing this weekend, kill the idea of pl
billybob1
08-02-2013, 11:22 PM
Sighhhh...did u buy ig?
Bsides sts isnt going to do anything....ive bought 50k plus plats n dealt with this enuff times to not even email sts nymore..if u didnt buy off this website and u can do it from here..buying ig thru google play is a joke i closed my googr play account bcuz of this..they held up 300 dollars of mine once..its ridiculous..buy plat thru here
I was gonna buy 4k plat but idk what to do
billybob1
08-02-2013, 11:28 PM
If ur on pc version scroll up store up top n click it n click on buy plat
Oh no I was doing it on my phone while signed in
billybob1
08-02-2013, 11:38 PM
Ya...in game sux wit google play...u will def get refund during next week...if u can buy thru here n u will have it less than n hour
I always had it instantly, but sadly I dont want refund I want the 40% of sale
Conquered
08-02-2013, 11:48 PM
Same result when i buy plat on SL