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View Full Version : Whats going on?



hardek
08-04-2013, 12:57 PM
How come all my tickets are resolved , they didnt even msg and do something about my case what is it supposed to mean?

Y O L O
08-04-2013, 12:58 PM
Tey hate you

hardek
08-04-2013, 01:00 PM
Is that how they take care of their costumer ? We paid for nothing

Y O L O
08-04-2013, 01:02 PM
So i heard u payed a months worth of money....did u?

hardek
08-04-2013, 01:05 PM
I guess more than that

Y O L O
08-04-2013, 01:07 PM
Wow...i wouldve put an un-bannable shield on your acc if i was dev..cause i would be gettin MONNEEYYYZZZ

Jxmaa
08-04-2013, 01:09 PM
Ikr? My device is banned even though i never inted to violate the terms of use .. im still waitin an email response..
I feel u bro... its really unfair gettin banned for nothin or losin stuff like u did

Spyce
08-04-2013, 01:10 PM
It's Sunday...

Y O L O
08-04-2013, 01:13 PM
I heard support has weekend staff on so..

razerfingers
08-04-2013, 01:15 PM
I heard support has weekend staff on so..

This is true.

Sent using blood on a bathroom wall.

Y O L O
08-04-2013, 01:16 PM
Yay i get thanx

Soundlesskill
08-04-2013, 01:17 PM
Ikr? My device is banned even though i never inted to violate the terms of use .. im still waitin an email response..
I feel u bro... its really unfair gettin banned for nothin or losin stuff like u did

I feel ya FETA :(
Or i get to listen to it anyways

hardek
08-04-2013, 01:35 PM
I heard support has weekend staff on so..

Btw its been a week all , and all my tickets are resolved it should be open or something ....

Y O L O
08-04-2013, 01:35 PM
Wow.That's bad hardy,i'm sorry.

Bless
08-04-2013, 01:57 PM
Ik how to make them label "open"

Ill pm u

darthdlo
08-04-2013, 02:40 PM
it been awhile this going on and they removed the huge reply post for your support.

Temarichan
08-04-2013, 11:39 PM
Sadly, I bet they get 50+ emails in a day :/ they maybe cannot handle them all one by one

Energizeric
08-05-2013, 12:16 AM
Sadly, I bet they get 50+ emails in a day :/ they maybe cannot handle them all one by one

A couple of months ago a friend of mine sent in 2 requests about different issues one day apart from eachother. The issue number he got back in the return email was over 1k apart in number, meaning they get more than a thousand requests per day (or at least they did that day).

How quickly they get back to you probably depends on how busy of a week they had. If they got more than average requests, it will take longer. If they didn't have many requests, you may hear back from them the same day.

braverock
08-05-2013, 01:06 AM
they should can handle all tickets faster, game is growing, revenue is big, big bill,,, just pay more staff,,,, -_- *easy . so whats the probs?

gison
08-05-2013, 02:07 AM
they should can handle all tickets faster, game is growing, revenue is big, big bill,,, just pay more staff,,,, -_- *easy . so whats the probs?

It's not that easy.
Try running a business then talk.

juaki
08-05-2013, 02:35 AM
I have contacted them three times. Responses came more or less in 4/5 days after contact. My problems were solved before the STS answers came. STS may invest in client support. Losing clients isn't good for any business.

Good luck with your demand!

Hinataa
08-05-2013, 03:12 AM
Im surprised, i send 2 emails in one days, both answers came in around 5min :p

braverock
08-05-2013, 06:09 AM
It's not that easy.
Try running a business then talk.

seems yr laborer lol

Pivot
08-06-2013, 10:50 AM
i bet sts isnt reply on this thread because they are just lazy to bring back your account...

Agonyscene
08-06-2013, 06:54 PM
Or maybe they just dont want you..