Plat Buying

[Szangheili]

I bought 20$ of plat not long ago and still do not have the 165 plat, please fix it ASAP

[Taejo]

I bought 20$ of plat not long ago and still do not have the 165 plat, please fix it ASAP

Did you use Google Wallet or PayPal? Or something else?

[Szangheili]

Google, added the credit card as soon as I bought, really pissed because it took my money, but got no plat in return.

[Taejo]

Google, added the credit card as soon as I bought, really pissed because it took my money, but got no plat in return.

That's the problem then. Google takes forever to complete plat transactions. I recommend not using this method in the future, and to anyone else reading this.

Try contacting them to either a) cancel the order and then use Spacetime Nexus or b) expedite your order. Otherwise you'll wait the eternal wait.

[Szangheili]

I usually do the purchases In-Game, like I just did, and get the plat right off the bat, this time, I didn't. Idk if it's a ripoff, but just because of this experience, I'm never buying plat again.

[Szangheili]

And what gets me even more terrified is that, it isn't on the Spacetime Nexus, the way it usually does.
Do they have an email or phone number for support?

[Szangheili]

Google, added the credit card as soon as I bought, really pissed because it took my money, but got no plat in return.

That's the problem then. Google takes forever to complete plat transactions. I recommend not using this method in the future, and to anyone else reading this.

Try contacting them to either a) cancel the order and then use Spacetime Nexus or b) expedite your order. Otherwise you'll wait the eternal wait.
How long is this, "Eternal", wait?

[Lojack]

Contact support if you don't get it. Link is at the top of the page.

[Szangheili]

I've sent the email to the support team, hopefully they solve the issue.

[Spyce]

Email STG on Monday.

[Szangheili]

Email STG on Monday.
No need, Alex added the plat today :)