Mythic sorc helm didnt upgrade

[Xpell]

My mythic sorc helm didn't upgrade. I completed the missing pieces quest and turned it in but it didn't upgrade. Can sts fix this pls?

[Cero]

happens to me too, but its the armor:/

[Ravager]

Happened to my warrior helmet.

[Lojack]

You still have the original piece on you when you turn it in?

[Ravager]

I had it in my stash at the time

[Derezzzed]

I had it in my stash at the time that's why, I beleive it was Carapace that said in another thread that if it was in stash It wouldn't upgrade upon completion of the quest (some players tried to be sneaky by putting in the stash thinking they'd get a "free" upgraded armor/helmet and could sell the old one) I'd imagine Devs are working on something for this but for now you and everyone else will have to wait

[Carapace]

If you find yourself in this scenario we can reset the quest for you to do again, but you will need to send an email to support where your logs will be vetted to verify nothing shady was going on.

[Taejo]

If you find yourself in this scenario we can reset the quest for you to do again, but you will need to send an email to support where your logs will be vetted to verify nothing shady was going on.

I'm not entirely sure if most people actually read the dialog that goes along with the quest, but maybe have the blacksmith say "Please equip your armor/helm so that you can be sized up for a good fit" or write it in the quest journal. Can you add code to where the quest isn't able to be updated to "ready to be turned in" status unless the armor/helm is equipped? Again, there'd have to be some dialog of instruction from either the NPC or in the quest journal.

[Ravager]

If you find yourself in this scenario we can reset the quest for you to do again, but you will need to send an email to support where your logs will be vetted to verify nothing shady was going on.

Thank you for your quick replies. I emailed support yesterday and today as well. Is the email support@spacetimestudios.com ? Thanks for providing a possible temporary solution as well.

[Prahasit Prahi]

first que is ur helm with u while returning the quest?
if its there with u and if ur equipping it it will get upequipped and then we have to equip jus check ur inventory completly

[Malquth]

Omg I just finished both the mythic upgrade quests and only my helm upgraded not the armor??? Please sts can u fix this I have no idea why this happened??? I emailed you with photographic proof. Please fix this asap!!!

Thanks a lot,
Malquth

[Malquth]

After reading I realize I had my armor in the stash as I was afraid of deleting it and figured this would be no problem. Is there some way you can fix this I really Dont want to do the quest again, but I'm just glad I didn't do it with the helm also because it was on me as that quest takes forever!!! Please get back to me asap. Thanks


Omg I just finished both the mythic upgrade quests and only my helm upgraded not the armor??? Please sts can u fix this I have no idea why this happened??? I emailed you with photographic proof. Please fix this asap!!!

Thanks a lot,
Malquth