STS support is not replying to my reports:((!!

[Husnie Batua-an]

Now it's been 4 days since I reported some problem about my helm and I didn't get any response to them :(( is it just me or all of you are experiencing it :((

[Alhuntrazeck]

Something known as the spacebar :)
STS takes usually about 3 days to reply. Be patient :)