Help with offers

[MilliVanilli]

Hello staff of arcane legends! I am not sure if this belongs here but I am a little disappointed and upset about this. I did an offer from native x, the the credit score/report one that gives 350platinum I got approved and everything and signed up and paid, but I did not receive my platinum. I did this for the reward, and paying what I have to for the first month is a little harsh if I don't receive my platinum. Is there any way you can confirm it and make sure I receive my virtual currency or how can I go about receiving the 350 platinum I paid for through offers?

Thanks!

Milli Vanilli

[Lojack]

http://www.spacetimestudios.com/showthread.php?96825-Have-a-problem-with-Offers-Please-contact-the-Offer-Provider

[MilliVanilli]

I contacted NativeX, is there anything you guys can do or do I wait for NativeX to respond

[Orageunas]

You must wait

[DocDoBig]

Doesn't it say you have to wait 3 WORKING days?

Let's see, you emailed them Friday - except an answer on Monday/Tuesday.

[Sorcerie]

I completed this same offer and emailed them three times. It has been (as of today) eleven business days and I have not heard a single thing. :(

[MilliVanilli]

I haven't heard anything either....what's going on here? If we don't get refunded or the platinum, any way for the devs here to reward us if we prove we completed it?

[Lojack]

We don't handle any customer service issues in the forums. Feel free to contact Spacetime customer support.

[MilliVanilli]

How do I contact them?

[keikali]

Milli, there is a Contact NativeX button on that screen to the bottom right I believe.

I had the same issue. I waited at least 1-2 days after I sent the email. Then I sent ANOTHER email and then they manually credited me.

[MilliVanilli]

I'll send them another email, but I waited a while :(

[MilliVanilli]

I sent another email + posted on the spacetime support thingy. Hopefully one of them help me get my platinum I was promised :(