PDA

View Full Version : Support dont reply



pladdict
11-07-2013, 04:56 AM
I have lost my email adress and i tried to contact support and recover it, they always put my request to resolved and never reply. Devs say contact support but they are not helping so i need to post here. I pmed like 6-7 times for 2 weeks they always put my requests in resolved but do not reply.Can anyone help me please.

Roberto077
11-07-2013, 06:30 AM
Maybe because 6-7 emails is considered spam?

Galaxy
11-07-2013, 07:05 AM
Dear ^

Becaus they did not reply he made more

pladdict
11-07-2013, 12:00 PM
Maybe because 6-7 emails is considered spam?
I dont get what ur talking about

miistic
11-07-2013, 12:27 PM
Have patience.

Hook
11-07-2013, 12:32 PM
Either your request in your email is something they can't discuss or you are sending in too many emails at a given time (spam), which gets ignored and/or takes longer to reply to.

Samhayne
11-07-2013, 12:40 PM
The Support Team only resolves without reply if they have already replied and well, the recipient just keeps writing back asking for something that has already been declined.

pladdict
11-07-2013, 12:47 PM
The Support Team only resolves without reply if they have already replied and well, the recipient just keeps writing back asking for something that has already been declined.
I only asked for to recover my acc and they didnt replied and made my requests resolved, i guess i have to wait again thank you for replies:)

Samhayne
11-07-2013, 12:56 PM
Make sure you include enough information for someone to figure out what happened too.

pladdict
11-07-2013, 01:06 PM
Make sure you include enough information for someone to figure out what happened too.
Thank you a lot for your interest Samhayne
Ill do you can close thread as you wish.