PDA

View Full Version : I dont receive my Platinum!



Robhawk
12-04-2013, 03:57 AM
I bought an ebook at kobo for 4,99€ on friday and im still waiting for my 784 Plat reward!

Yes, I send an email to the NativeX support and i got the request number 00094735 but until now nothing happend - no feedback. I was told to get an answer in 3 business days - nothing!

I feel beeing cheated!

Lojack
12-04-2013, 11:43 AM
This forum is for bugs, any problems with the offers must be handled by the offer providers. Write them again if you feel they aren't handling your case properly, including all pertinent information and whatever communications you have previously regarding the matter.

Sorry for your trouble.

Robhawk
12-05-2013, 10:44 AM
This forum is for bugs, any problems with the offers must be handled by the offer providers. Write them again if you feel they aren't handling your case properly, including all pertinent information and whatever communications you have previously regarding the matter.

Sorry for your trouble.

I send a second email and after some problems everything is fine now. Platinum received, customer happy - thats the way how it should be!

Thanks to NativeX for solving the issue!

inkredible
12-05-2013, 09:46 PM
lol im still waiting on mine too... i spent $50

Robhawk
12-06-2013, 02:16 AM
lol im still waiting on mine too... i spent $50

Send another email bro!

ps: I got 816 plat for 4,99euro - good deal if you ask me! ;)