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Phaded
11-18-2010, 07:23 PM
So for some reason I'm banned. I don't know what I did wrong? I haven't chatted much so I know it's not that. My user name perhaps? Odd...

I bought platinum too, so it's pretty frustrating...

Email associated with my account is same as my forum email...

Phaded
11-18-2010, 07:26 PM
Device is an incredible on verizon with uverse internet

Phaded
11-18-2010, 07:26 PM
and if it was my user name, your filter allowed it...

Justg
11-18-2010, 07:39 PM
We had a problem with devices being erroneously banned. Please check again and let us know if you can log in.

Phaded
11-18-2010, 08:00 PM
Nope, still 44 hours left on my ban...

Phaded
11-18-2010, 10:07 PM
Still can't log in... I take it I was actually banned for my name. Kind of lame considering your filter allowed it. Not to mention I did pay money for the game...

Spacetime Games
11-19-2010, 12:24 PM
Tricking the filters is not an excuse. We are very clear about the rules, and a ton of kids play this game. We are very serious about protecting that user base.

If you would like to discuss it further, please contact us at support(at)spacetimestudios.com