PDA

View Full Version : Outrageous Ping



Joncheese
12-25-2013, 01:46 PM
Devs can you please try and clarify the issue with everyone's Ping at the moment. It seems that everyone including myself and Emma are having massive lag and ping spike issues. This is not new, it has been happening since the Winter update and tbh is annoying as hell. Typically spiking up to 800 and for the majority it fluctuates between 400-800.

Before any of you say 'it's your internet' it's not. Myself and Emma run on 80mb fibre optic connection (though ATM at peak it's half that) with a standard Ping of 60 (and that's being generous, it's normally about 50). Most that I have spoken to have a reliable connection so this is not just a case of bad connection.

56494

I've seen many rage quit over this and PVP is a complete nightmare, it's getting a little silly. Surely it's something to do with the game? if so can you fix it pls.

Soundlesskill
12-25-2013, 01:49 PM
Buy more servers..

Ebezaanec
12-25-2013, 01:50 PM
My internet is very, very fast, but lately AL gameplay is becoming very laggy.

I can understand that many people are online during Tarlok's Event.. But it's ridiculous now. I avoid PVP as of right now.. And Elite is not even fun... Now the only stable places I can play are Guild Hall, Towns, or normal maps farming essences or hunting rifts.

I would love to run Elite for portals, but constant dc'ing saps the enjoyment outta it very quickly.

My ping test as well:

56499

The funny thing is that sometimes I get way lower results than the pic above.. But my ping ingame is stable for weeks.. Until now .-.

Samdegreat
12-25-2013, 02:14 PM
Maybe your internet is just bad lol...
My ping is constantly 80-120 and in my case a Ping spike is 180ping...

Joncheese
12-25-2013, 02:16 PM
Maybe your internet is just bad lol...
My ping is constantly 80-120 and in my case a Ping spike is 180ping...

Did u actually look at my post? Or read it? Please look at my screenshot.. It's not that hard.

And that's not a spike mate, I'd pay to be that constant.

Ravager
12-25-2013, 02:36 PM
Maybe more people playing on Christmas?

ipredator
12-25-2013, 02:39 PM
i usually 180-250 ping myself .. its awesome to me, but ATM lowest can get is 400-600 with ping spikes almost 1k.. hope it fixed soon :) ..

damn it jon .. dat speed !

falmear
12-25-2013, 03:46 PM
I would check any background apps running, disable syncing, and look into any kind of CPU scaling for battery conservation. I don't know how the iPad works with but on Android you can change the CPU governor so that it doesn't try to enable power saving. The best test is to login Arcane Legends on your PC and your iPad on different account simultaneously. Then check the ping on both. If the ping doesn't spike on your PC, then its a problem isolated on the iPad. Then you need to eliminate any background apps, syncing or power save feature causing the problem. Once you eliminated all of these, then you can blame the Arcane Legends application. I think you need to go through these steps because I am sure the answer back will be it works for us.

Samhayne
12-25-2013, 05:15 PM
Hey John, sorry to hear you are having priblems playing. I have been playing AL a bit over the break and I am not seeing the issues you are reporting. Playing on either my S4 Android or iPad2. That isn't to say you aren't experiencing the problems, but just to give you another point of reference. Falmeer has some good advice in the post above. I know H2N is keeping a close eye on the servers and am confident if there was a systemic issue on our side he would be letting us know.

Sage south
12-25-2013, 06:15 PM
Hmm. This happened to me as well. My ping usually really low - as low as 20 sometimes - and I have been getting ping spikes from yellow to red, once as high as 13,000. Not sure what's up with this.

Temarichan
12-25-2013, 06:49 PM
Yeah sometimes I get spikes in my ping or lag issues even if my ping is green. It does go up and down. Lag-deaths are more common now.

Other then that, I play on my iPad. Works fine. But when I play on my phone, it's lag-central with ping spikes lol

Silvarha
12-25-2013, 06:53 PM
My self and my other half were getting lag spikes from 6k to 80k lol usually were at 79 to 122 roughly so we know how u feel lol

UnderAgeKids
12-25-2013, 06:58 PM
Same goes to Google chrome user. have the same issues.

red
12-25-2013, 07:47 PM
From Houston playing w/ nothing above .2 seconds, unless I need my bandwidth for... downloads, but other than that I'm fine here.

Crowsfoot
12-25-2013, 08:00 PM
I have always had crazy lag issues; however, mine are surprisingly less than usual. My aggravation comes from my random purges of high ping. My nexus 7 sustains a ping of around 40-50 on average but sometimes, for no apparent reason, my ping spikes to well over 50k.

Before you say "its from having a lot of mobs on the map, or a lot of chat all at once" the last time it happens was when I was chilling in the guild hall pming a single person. For a sense of relativity I must point out that I often maintain 4+ conversations while watching my cs sales at paradise pier. I'm not sure what the issue is, but the popular belief is the servers.

Crowsfoot
12-25-2013, 08:09 PM
I would check any background apps running, disable syncing, and look into any kind of CPU scaling for battery conservation. I don't know how the iPad works with but on Android you can change the CPU governor so that it doesn't try to enable power saving. The best test is to login Arcane Legends on your PC and your iPad on different account simultaneously. Then check the ping on both. If the ping doesn't spike on your PC, then its a problem isolated on the iPad. Then you need to eliminate any background apps, syncing or power save feature causing the problem. Once you eliminated all of these, then you can blame the Arcane Legends application. I think you need to go through these steps because I am sure the answer back will be it works for us.
I have a shortcut set through "android assistant" to kill background apps when Arcane Legends, Clash of Clans, Pocket Legends, and any other high band with games are in use. Additionally, I use "advanced task killer" like a junky to keep all my apps in check. I can confirm that 87% of my processing is given to Arcane Legends when it is in use (courtesy of android assistant).

The purges seem to occur after long periods of use, this forces me to reset the app every 1-2 hours or face a disconnect. I can say that the solution to constant lag is to reset the app and clear all background app ("advanced task killer" works great for this) as well as to clear all windows (including arcane legends) and reopening the app often. This is an annoyance but solves many of my problems.

For Apple users: sorry I'm not a fan of apple products and I don't have any working solutions.

Crowsfoot
12-25-2013, 08:13 PM
One more point (sorry for seperat post, I am trying to section off complete arguments), speedtest.net isn't a trusted benchmark IMO. There are an assortment of data tables that will list typical ping levels for your device and internet connection. Additionally, ball park figures (round up) are the most beneficial for calculations to find a server issue.

nelson131
12-25-2013, 08:53 PM
happened to me to, though average for me is 1200ping and spike is 20k-120k to disconneted

(playing on ipad)

but its fine on my crappy computer

Int
12-25-2013, 09:50 PM
I play on 4 devices and I have really good connection, but I experience so much lag when running maps or doing PvP, lag jumps up and down.

moot
12-25-2013, 10:27 PM
My ping is fine and I'm running on 5mb connection. Maybe you should downgrade your fibre optic to just 3g because it's a lot better.
And I'm far from US so I wonder why I'm not lagging.

Alfai
12-25-2013, 11:26 PM
Kept being told its just my connection when 70prcnt of players i came across in game complaining about pings and delays.
Btw im getting used to it since its just me

Sexun Buzz
12-25-2013, 11:44 PM
i'm using pc.. everytime i change map. i always get disconnected.. after relogged.. ping keep raising 10k+ ..i can't even change map.. :/

Otahaanak
12-26-2013, 03:07 AM
I've had a number of these, at least 4 or 5 separate days during the event ping spiked upward of 5k. Using iPad2.

Never seen it in the 4 months prior to the Winter event.

Lovingly
12-26-2013, 06:02 AM
not just you bro, my ping jumps to 30k and back down to 200-600 alot lately, and my connection has always been fine

Raymond05
12-26-2013, 06:49 AM
Yes. I experience it too recently during the winter update in my ipad mini. Our wifi has really good connection but sometimes ping goes crazy going up and down.

b2kite
12-26-2013, 08:08 AM
Pro tip guys:
When u r palying mmo games stop downloadin porn. You will see the difference.

I dont have laggs. My normal ping 180-220 (im from Poland) Connection? 6MB and two users over wifi (me on mobile and my sis on her laptop).

b2kite a.k.a. Ailo, best rogue in the world!

Hoardseeker
12-26-2013, 08:11 AM
Lol my download speed of a file is 10kb/s(true) I'm using android and I get 350-525ping

bhutkeyur
12-26-2013, 11:12 AM
Jon and other guys who have problem - Even if u got 80mbps fiber still u might lag. You guys did internet speed test. In that test ping shows as average ping - so its not viable test.
I suggest do manual ping test on pc so atleast u can figure out -
Is that problem with game server?
Is that problem with ur internet servise provider.
Is that problem with ur device/pc?

For manual test we need help of dev. We need ip address of server on which we are playing. Here is one of the method of ping/latency test.
https://us.battle.net/support/en/article/running-a-pathping-test
https://us.battle.net/support/en/article/running-a-pathping-test#addresses

bhutkeyur
12-26-2013, 11:22 AM
When I was in London I had 80mbps connection as well and our guild managed to win world first competition of World of Warcraft. We were really strict on recruiting if player ping is bad(more than 80). We asked them to do post result of manual ping test. Here is one the ping test result -


Tracing route to 206.16.119.25 over a maximum of 30 hops

0 keyur-PC.cable.virginmedia.net [192.168.0.108]
1 10.51.56.1
2 gill-geam-1b-v15.network.virginmedia.net [80.195.192.70]
3 basl-core-1b-pc201.network.virginmedia.net [62.30.243.69]
4 popl-bb-1b-ae4-0.network.virginmedia.net [195.182.178.113]
5 popl-bb-1a-ae0-0.network.virginmedia.net [213.105.174.229]
6 195.50.91.69
7 ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
8 ae-42-42.ebr1.NewYork1.Level3.net [4.69.137.70]
9 ae-71-71.csw2.NewYork1.Level3.net [4.69.134.70]
10 ae-2-79.edge3.NewYork1.Level3.net [4.68.16.81]
11 mci-level3-xe.Washington4.Level3.net [4.68.63.142]
12 cr2.n54ny.ip.att.net [12.122.81.134]
13 cr2.wswdc.ip.att.net [12.122.3.38]
14 cr1.attga.ip.att.net [12.122.1.173]
15 cr2.dlstx.ip.att.net [12.122.28.174]
16 cr1.dlstx.ip.att.net [12.122.1.209]
17 cr1.phmaz.ip.att.net [12.122.28.182]
18 gar4.phmaz.ip.att.net [12.123.206.145]
19 12.122.255.106
20 mdf002c7613r0001-gig-10-1.phx1.attens.net [63.241.130.198]
21 * * *
Computing statistics for 500 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 keyur-PC.cable.virginmedia.net [192.168.0.108]
0/ 100 = 0% |
1 --- 100/ 100 =100% 100/ 100 =100% 10.51.56.1
0/ 100 = 0% |
2 50ms 0/ 100 = 0% 0/ 100 = 0% gill-geam-1b-v15.network.virginmedia.net [80.195.192.70]
0/ 100 = 0% |
3 56ms 0/ 100 = 0% 0/ 100 = 0% basl-core-1b-pc201.network.virginmedia.net [62.30.243.69]
0/ 100 = 0% |
4 48ms 0/ 100 = 0% 0/ 100 = 0% popl-bb-1b-ae4-0.network.virginmedia.net [195.182.178.113]
0/ 100 = 0% |
5 53ms 0/ 100 = 0% 0/ 100 = 0% popl-bb-1a-ae0-0.network.virginmedia.net [213.105.174.229]
0/ 100 = 0% |
6 59ms 0/ 100 = 0% 0/ 100 = 0% 195.50.91.69
0/ 100 = 0% |
7 55ms 0/ 100 = 0% 0/ 100 = 0% ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
0/ 100 = 0% |
8 122ms 1/ 100 = 1% 1/ 100 = 1% ae-42-42.ebr1.NewYork1.Level3.net [4.69.137.70]
0/ 100 = 0% |
9 132ms 0/ 100 = 0% 0/ 100 = 0% ae-71-71.csw2.NewYork1.Level3.net [4.69.134.70]
0/ 100 = 0% |
10 --- 100/ 100 =100% 100/ 100 =100% ae-2-79.edge3.NewYork1.Level3.net [4.68.16.81]
0/ 100 = 0% |
11 --- 100/ 100 =100% 100/ 100 =100% mci-level3-xe.Washington4.Level3.net [4.68.63.142]
0/ 100 = 0% |
12 --- 100/ 100 =100% 100/ 100 =100% cr2.n54ny.ip.att.net [12.122.81.134]
0/ 100 = 0% |
13 --- 100/ 100 =100% 100/ 100 =100% cr2.wswdc.ip.att.net [12.122.3.38]
0/ 100 = 0% |
14 --- 100/ 100 =100% 100/ 100 =100% cr1.attga.ip.att.net [12.122.1.173]
0/ 100 = 0% |
15 --- 100/ 100 =100% 100/ 100 =100% cr2.dlstx.ip.att.net [12.122.28.174]
0/ 100 = 0% |
16 --- 100/ 100 =100% 100/ 100 =100% cr1.dlstx.ip.att.net [12.122.1.209]
0/ 100 = 0% |
17 --- 100/ 100 =100% 100/ 100 =100% cr1.phmaz.ip.att.net [12.122.28.182]
0/ 100 = 0% |
18 --- 100/ 100 =100% 100/ 100 =100% gar4.phmaz.ip.att.net [12.123.206.145]
0/ 100 = 0% |
19 --- 100/ 100 =100% 100/ 100 =100% 12.122.255.106
0/ 100 = 0% |
20 214ms 0/ 100 = 0% 0/ 100 = 0% mdf002c7613r0001-gig-10-1.phx1.attens.net [63.241.130.198]

Trace complete.



You can see that pings vary between 50-250. Most important is that some the packet data missing in test - THAT CAUSE LAG Hope that makes clear how lag happens. So I say goodbuy to virgin media in UK.

bhutkeyur
12-26-2013, 11:28 AM
How to reduce lag on PC-

Press ctrl+r. It will open run menu. Type msconfig in run menu. Remove all unnecessary program from startup.
Turn off any kind of auto update while gaming(yes even windows update).
Put your anti virus on gaming/silent mode.
Open task manager (alt+ctrl+delete) - goto processes - check out if there any other process running except game and system. If u find unwanted process - kill whole process line.

Sorry I never played on Ipad so I have no idea how that works.

H2N
12-26-2013, 11:39 AM
Jon and other guys who have problem - Even if u got 80mbps fiber still u might lag. You guys did internet speed test. In that test ping shows as average ping - so its not viable test.
I suggest do manual ping test on pc so atleast u can figure out -
Is that problem with game server?
Is that problem with ur internet servise provider.
Is that problem with ur device/pc?

For manual test we need help of dev. We need ip address of server on which we are playing. Here is one of the method of ping/latency test.
https://us.battle.net/support/en/article/running-a-pathping-test
https://us.battle.net/support/en/article/running-a-pathping-test#addresses

Just do a netstat while you are playing, and the amazonaws.com one(s) is/are the server that you are connected to.

C:\>netstat

Active Connections

Proto Local Address Foreign Address State
.
.
.
TCP localhost:2321 ec2-54-242-49-56.compute-1.amazonaws.com:4057 ESTABLISHED
.
.
.

FluffNStuff
12-26-2013, 11:58 AM
May or may not be helpful at all, may just be random rantings:

Game is currently caching, and I found if you reboot it seems to help clear your cache and run faster.

ipredator
12-26-2013, 12:13 PM
the lagg and delay is coming from the server ping, a certain device wont make your ping go crazy but just for example run a slower game .. the main issue is the ping

Joncheese
12-26-2013, 12:20 PM
Thanks to all for your advice. I've done the following:

Made sure no background apps are running.
Reset and updated my ipad4.
Moved the router ( i have a Netscape).

I will do a test on my pc and ipad later to test the ping rate.

I appreciate that most of you have a point, it can be a number of issues so I am eliminating all of them. My point is though that before the update I was running faultlessly. My ping in game was always a steady 120 and that was fine with me but lately it has been triple that and more.

I'll do some more tests later, hopefully will have better results. Thanks to everyone for their input especially samhayne, falmear and Zeus. Cheers lads.

xXz21
12-26-2013, 12:31 PM
the test give u 42ms to ur COUNTRY. Arcane legends is a USA server. so obviusly people from Eu can get more ping than people from usa/americ.

im from americ and i have a low ping and never get high ping.

if u have lag maybe is for ur connection maybe satured. try to enter another game and check ping.

or maybe can be ur connection to server.

Tehh
12-26-2013, 12:40 PM
I'm currently having similar problems, my ping "ping outs" every 2-3 minutes or so. Never happened before the update and every 3rd or 4th time I start the app it won't happen. I always play with 0 background apps running aswell

keikali
12-26-2013, 01:00 PM
Last night and right now, there are pings in and out. I highly doubt is my connection since I never had this issue.

bhutkeyur
12-26-2013, 01:00 PM
Jon 120ms is bad ping with 80mbps - IMO

Joncheese
12-26-2013, 01:57 PM
Jon 120ms is bad ping with 80mbps - IMO

I agree I would like it better, but I'm ok with that ping and can play ŵell with it. Would love less though :)

VenomsChaos
12-26-2013, 08:56 PM
sametimes 180 ping going to 3-5-15-100 k, than backing to normal and a,while later again 10-100+ k, sametimes 120 k .. its not happening to me allways, its sametimes only.. its not about background apps i have a ROOT ed android on the background nothing working when i play AL i am stoping everything.. i think lag reason event ( new maps ) + new npc's + alot player.. also played so many onnline PC game from big companys, mostly games laging on new map events and they keep reseting games everyday..

Tehh
12-26-2013, 10:17 PM
Everyone please check your router and modem cord and wires to make sure they are straight and plugged in all the way. I had a loose cord and ever since I fixed it my connection is back:)
Almost always green and alittle yellow

Instanthumor
12-26-2013, 10:38 PM
My ping is outrageous atm...

Kreasadriii
12-26-2013, 10:54 PM
I thoughts its only in my country or me that feel much lagging, in fact many people out there feel the same :kiwi-fruit:

Sokpuppet
12-27-2013, 09:06 AM
There's enough people here that know what they're doing when it comes to maximizing settings for the fastest connection possible that clearly there's some sort of server-side problem. I use PC, iPhone, and android, and I've tinkered with settings on everything to make sure I'm set up to run as quickly as possible, and I've still had a lot of lag issues since the beginning of winter content. I also think that it's not coincidence that most of the people posting in this thread had no problems at all until winter content released. I don't mean to sound rude in any way at all but I think that Dev posts saying "everything is running just fine for us" is a misguided way of judging the situation. Clearly there are issues. Just because you've yet to experience them doesn't mean they don't exist.

Jig
12-27-2013, 09:31 AM
Who else lives in Australia and lags?

Crowsfoot
12-27-2013, 11:47 AM
Everyone please check your router and modem cord and wires to make sure they are straight and plugged in all the way. I had a loose cord and ever since I fixed it my connection is back:)
Almost always green and alittle yellow
What do you think I tried first?

H2N
12-27-2013, 12:33 PM
For those experiencing long ping times, what does the frame rate seem like when the ping time goes up. Is the frame rate nice and smooth and all (indicating a high/good fps), or is the frame rate jumpy/stuttery (indicating a low/bad fps). If the frame rate is jumpy/stuttery/low/bad when the ping time goes up, then it means that it's probably not the actual network ping time that is high, but it is incorrectly reported as high because the client is so busy rendering frames that it doesn't have time to read ping packets from the network to calculate accurate ping time - i.e. it's busy rendering the game, which is a higher priority than calculating ping time. The reported ping time is only (or more) accurate when the fps is high/good, that the client has spare cycles to devote to calculating accurate ping time.

Tehh
12-27-2013, 12:33 PM
What do you think I tried first?

I didn't try it first :p took me 2 days to check

Sokpuppet
12-27-2013, 06:24 PM
For those experiencing long ping times, what does the frame rate seem like when the ping time goes up. Is the frame rate nice and smooth and all (indicating a high/good fps), or is the frame rate jumpy/stuttery (indicating a low/bad fps). If the frame rate is jumpy/stuttery/low/bad when the ping time goes up, then it means that it's probably not the actual network ping time that is high, but it is incorrectly reported as high because the client is so busy rendering frames that it doesn't have time to read ping packets from the network to calculate accurate ping time - i.e. it's busy rendering the game, which is a higher priority than calculating ping time. The reported ping time is only (or more) accurate when the fps is high/good, that the client has spare cycles to devote to calculating accurate ping time.

I've never had any issue with frame rate drop, even while my ping starts jumping. Everything runs smooth, I just start noticing that user input stops working. So I pull up inv screen and see my ping climbing

bhutkeyur
12-28-2013, 12:50 AM
For those experiencing long ping times, what does the frame rate seem like when the ping time goes up. Is the frame rate nice and smooth and all (indicating a high/good fps), or is the frame rate jumpy/stuttery (indicating a low/bad fps). If the frame rate is jumpy/stuttery/low/bad when the ping time goes up, then it means that it's probably not the actual network ping time that is high, but it is incorrectly reported as high because the client is so busy rendering frames that it doesn't have time to read ping packets from the network to calculate accurate ping time - i.e. it's busy rendering the game, which is a higher priority than calculating ping time. The reported ping time is only (or more) accurate when the fps is high/good, that the client has spare cycles to devote to calculating accurate ping time.

My FPS goes bad sometimes while lagging - I thought it was laptop(graphics card) overheating problem. I had no idea FPS affects ping too. I got 1gb graphics - more than enough for AL.

nelson131
12-28-2013, 01:15 AM
I thought it only happens to players the other way round the world, but no I realize other players have that problem too

Jig
12-28-2013, 01:42 AM
It does matter where you live though… am I wrong…?

bhutkeyur
12-28-2013, 02:24 AM
It does matter where you live though… am I wrong…?

i think it matters - distace from server

Jig
12-28-2013, 07:14 AM
i think it matters - distace from server

Exactly why i have insanely bad ping on these games :-)

Alfai
12-28-2013, 07:24 AM
Just saying tht its a good bet tht majority of al community arent technical savvy who understand network and having the access/push to take technological solution.so be it casual/hard-core gamers ping and lags are crucial factors that rob their experience.since we have seen tremendous reports on this ping behavior perhaps its time to relook into the problem and suggest possible solutions that can be comprehended by avrage players.cheers

kilian27
12-28-2013, 07:32 AM
i'm not experiencing any lag with my connection
It's maybe due to where you live...

56834

Limsi
12-28-2013, 07:41 AM
Came back from a long vacation and I must say it's been rough playing with the spiking ping. :/

Steverd
12-28-2013, 07:47 PM
My self and my other half were getting lag spikes from 6k to 80k lol usually were at 79 to 122 roughly so we know how u feel lol

Same for me - CRAZY high pings.
I have have over 50Mpbs Internet, Speedtest usually shows much higher. But my Ping in Arcade Legends was
so high I almost had to stop playing. About 32,000 and HIGHER, I would get a ping jump every minute.

Look at my post/video here:
http://www.spacetimestudios.com/showthread.php?130109-iPad-Connection-and-Ping-problems-60K-%28video%29

Steverd
12-28-2013, 07:53 PM
For those experiencing long ping times, what does the frame rate seem like when the ping time goes up. Is the frame rate nice and smooth and all (indicating a high/good fps), or is the frame rate jumpy/stuttery (indicating a low/bad fps). If the frame rate is jumpy/stuttery/low/bad when the ping time goes up, then it means that it's probably not the actual network ping time that is high, but it is incorrectly reported as high because the client is so busy rendering frames that it doesn't have time to read ping packets from the network to calculate accurate ping time - i.e. it's busy rendering the game, which is a higher priority than calculating ping time. The reported ping time is only (or more) accurate when the fps is high/good, that the client has spare cycles to devote to calculating accurate ping time.

Hard to say, because EVERYTHING FREEZES, except for my player, which can move and fire, But not use any skills.
It's on my iPad Air and iPhone 5S

Jig
12-29-2013, 02:55 AM
Like i said, it could be multiple reason, for me, it's where I live. I would have to have the fastest internet for me to get a good ping.. Iv adapted to my slow connection and can sort of play with it, but not for to long as it will get to the point where its aggravating, unfair, and simply pointless to play with.. Where you guys live make sure your modem isnt in the basement lmao or whatever surrounded with loads of walls and hard to have the modem communicate so far away from outside

Emmacheese
12-29-2013, 07:12 AM
This is sad :-( lot of peeps are logging in then logging off because it gets so bad. My ping will be fine then bam! Everything just stops I click my avatar and see ping going crazy! I've alwaysssss had green ping! But since the update it's yellow/red ;(

H2N
12-29-2013, 09:15 AM
This is sad :-( lot of peeps are logging in then logging off because it gets so bad. My ping will be fine then bam! Everything just stops I click my avatar and see ping going crazy! I've alwaysssss had green ping! But since the update it's yellow/red ;(

Can you provide some more information, Emma?

1) Since which update? Be specific, point to link to update notes in the announcement section if possible.
2) What device are you playing on?
3) If you have access to a PC, and are not currently playing on Chrome, can you try it on Chrome, and see if you experience the same spike.

Emmacheese
12-29-2013, 10:52 AM
Can you provide some more information, Emma?

1) Since which update? Be specific, point to link to update notes in the announcement section if possible.
2) What device are you playing on?
3) If you have access to a PC, and are not currently playing on Chrome, can you try it on Chrome, and see if you experience the same spike.

It's been since the winterfest update. http://www.spacetimestudios.com/showthread.php?127865-Tarlok-s-Wrath-Winter-Event-Now-Live-in-Arcane-Legends!
I play on an ipad / sony tablet
I will try to play on chrome but I end up running into walls because I can't get use to the controls on pc so I give up :adoration:

I will say tho, it's not too bad for me like some others get, It is still playable for me. But I have deffo noticed it since winterfest

keikali
12-29-2013, 10:54 AM
H2N it is not video rendering lag. The video is smooth and the ping spikes and I mean SPIKES to red.

I've experienced both types of lag on my tablet before and this is definitely not video lag.

Steverd
12-29-2013, 02:12 PM
H2N it is not video rendering lag. The video is smooth and the ping spikes and I mean SPIKES to red.

I've experienced both types of lag on my tablet before and this is definitely not video lag.

AGREE, it's Def. not video rendering lag.
Especially as seen in my video, it's sitting on a MENU PAGE, and you can see the ping go from 200 to 30,000+
.

bhutkeyur
12-29-2013, 03:31 PM
If many people are are experiencing same issues then something is going wrong. Better do manual ping test as I mentioned so players and dev can analyse log and find proper solution.
Asking dev: I was using ping fix in WoW - is it useful in AL too?
http://www.wowinterface.com/downloads/info13581-LeatrixLatencyFix.html

Jig
12-29-2013, 10:12 PM
It's because AL is such a populated game right now, and + everyone on playing on a winter fest event will cause it to, so many people online due to the event..

sayherro
12-30-2013, 06:05 AM
I'm happy if my ping is under 300 but lately my ping has been going up and up and up! As soon as it goes above 400 it just doesn't stop. It keeps going till it hits 120k ping and then it disconnects. This is getting really annoying especially when I finally get into rifts or when fighting the boss on elites. Any solutions?


Sent from my iPod touch using Tapatalk (http://tapatalk.com/m?id=1)