View Full Version : HELP* Never recived Game Currency
ShadowDox
11-20-2010, 04:53 PM
I recently bought 800 platenium game currency. I payed via googlecheckout. I even got my recipt. When I got on the game I never revived the money. I payed $53 with tax for 800p and never got it. It charged me, but when I get on the game. Its not there. I've trued login in and out. Still nothing.
Futumsh
11-20-2010, 05:16 PM
Please email support@spacetimestudios.com, we'll get you sorted out as soon as we can.
ShadowDox
11-20-2010, 05:58 PM
I've trued. I've e-mailed a support team twice now. No reply. I payed a total of $53.11 (Tax Included) and I never got my currency :(
Jaxidian
11-21-2010, 09:14 PM
Check again. I thought I had the same issue but after about an hour, it showed up. It appears there is a delay when you use Google Checkout to pay.
ShadowDox
11-22-2010, 05:03 PM
It's been over 24 hours now. Still haven't gotten it. I know i was charged because i got a receipt.
giayuan
11-23-2010, 07:34 PM
dont panick
keep the reciept and youll have proof
you can even send a private message to a dev on this forum