Platinum

[QuaderupleeJr]

the nativex offers are mostly not on
you complete like all the offers and it takes VERY LONG for the new offers to pop up
especially if theres an event, also i think that nativex offers should way more than it is now


Also every event , Sts should make double platinum offers offers or
at least make the platinum offers a bit higher, that way others can
purchase vanities in the event without worries of how to get platinum

[DocDoBig]

You probably did all offers already, you can't get everything trust me.

If you didn't get your plat from Native, check what I wrote in another thread:


W3I/NativeX/Trialplay

Sts hasn't much to do with W3I/NativeX/TP who control the free platinum offers they just support it.
We can't really help you and the Devs can't really fix that, just try to e-mail the W3I/NativeX/TP customer support to get some explanation.

Also in most cases you will get refunded for all apps/service offers you completed successfully and which are not older then 7 days. This in a period of 1-2 Days. (I can not guarantee this though).

Or check these articles:

http://support.spacetimestudios.com/customer/portal/topics/435597-free-platinum-offers/articles


If you need tips, here what you could write them:



'Dear technical support team,

Today (09/15) I have been doing 10 free credit offers which have been offered for the game application Arcane Legends by Spacetime Games. Unfortunately these offers haven't been succeed and I did not get the free credits (Platinum) on my ingame account.

I hope you are able to help me out on this, as far as I know the offers of the Platinum should be in the ''pending'' state so actually I should have received them until now - which I didn't.
My email address on Google Play Store is [example@email.com] and my ingame address of Arcane Legends is [example@email.com].

My apologize if I'm bothering you with this, but every answer and help requiring this is more than appreciated.

Thank you in advance!

Sincerely, [your name].''


Just shoot them an email, it's definitely worth it. We can't really help you otherwise than with giving tips and the Devs can't really fix that.

Good Luck!