View Full Version : Offers not working?
Swimmingstar
02-28-2014, 04:56 PM
I am trying to get 40 plat for the jumpstart bundle mainly for the auction and inv slots but I tried a bunch of trialpay offers on chrome and nativex offers on android and none of them are rewarding me.
Email Trialpay support. I believe when you go to the offer window, there's a link to contact them. If you've done the offers correctly, they will give you the platinum they owe you in a few days time. Also, like STG support, they do not work weekends.
Good Luck!
DocDoBig
03-01-2014, 08:41 AM
Yep, as Zeus said contact them, it's really worth it. ;)
If you need tips, here what you could write them:
''Dear technical support team,
Today (01.01) I have been doing 10 free credit offers which have been offered for the game application Arcane Legends by Spacetime Games. Unfortunately these offers haven't been succeed and I did not get the free credits (Platinum) on my ingame account.
I hope you are able to help me out on this, as far as I know the offers of the Platinum should be in the ''pending'' state so actually I should have received them until now - which I didn't.
My email address on Google Play Store is [example@email.com] and my ingame address of Arcane Legends is [example@email.com].
My apologize if I'm bothering you with this, but every answer and help requiring this is more than appreciated.
Thank you in advance!
Sincerely, [your name].''
Also, check these articles:
http://support.spacetimestudios.com/customer/portal/topics/435597-free-platinum-offers/articles
Pandorix
03-01-2014, 09:32 AM
Yep, as Zeus said contact them, it's really worth it. ;)
If you need tips, here what you could write them:
Also, check these articles:
http://support.spacetimestudios.com/customer/portal/topics/435597-free-platinum-offers/articles
Apologize for what? Its their fault not urs,lawl.
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