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View Full Version : Guys pls help me pls



Xjointz
03-06-2014, 07:59 PM
GUYS PLS HELP ME SOMEONE CHANGE MY EMAIL ACCOUNT TO cant tell' AND MY EMAIL IS SUPPOSED TO BE cant tell PLS ANYONE HELP ME I WANT MY STUFF BACK PLS

Commanderkeen
03-06-2014, 08:04 PM
Email support@spacetimestudios.com

Please don't give your info out anymore.

Edit: you need to edit your post to where you don't show what your login information is.

Rare
03-06-2014, 08:04 PM
How do you know what it changed to?

Xjointz
03-06-2014, 08:05 PM
How do you know what it changed to?
because i check my email

Commanderkeen
03-06-2014, 08:06 PM
How do you know what it changed to?

You get a email from sts saying your login info has been changed.

Swimmingstar
03-06-2014, 08:06 PM
*facepalm*

Now your email will get spammed and your account is more at risk. Please change your email, password, and contact support next time.

Edit: Nice you removed it.

Xjointz
03-06-2014, 08:06 PM
Email support@spacetimestudios.com

Please don't give your info out anymore.

Edit: you need to edit your post to where you don't show what your login information is.
ok i wont i just dont know what im thinking about right now

Xjointz
03-06-2014, 08:08 PM
their i did but i rly need help pls

Swimmingstar
03-06-2014, 08:09 PM
their i did but i rly need help pls

Email support.

Xjointz
03-06-2014, 08:12 PM
Email support.

how

Commanderkeen
03-06-2014, 08:12 PM
their i did but i rly need help pls

Just email support, let them do their thing and please be sure you can prove that it's your account (character names, guilds their in, ect) main thing is to keep calm and don't stress about it.

Xjointz
03-06-2014, 08:13 PM
how

pls help me i rly want my stuff back

Xjointz
03-06-2014, 08:14 PM
Just email support, let them do their thing and please be sure you can prove that it's your account (character names, guilds their in, ect) main thing is to keep calm and don't stress about it.

i dont know how to give it to sts

Commanderkeen
03-06-2014, 08:14 PM
pls help me i rly want my stuff back

Click on the link in my first post and explain what happen.

Xjointz
03-06-2014, 08:16 PM
Click on the link in my first post and explain what happen.

i did but it said u need to give youre password

Commanderkeen
03-06-2014, 08:21 PM
i did but it said u need to give youre password

Then just email them directly.

Xjointz
03-06-2014, 08:44 PM
Then just email them directly.

i did but it says eror and i dont know how to email them but i gave them a pm in here to remiem

Anarchist
03-06-2014, 08:44 PM
how
Follow this:
1. Click here (https://spacetimestudios.desk.com/customer/login)
2a. if you have a facebook account log in with facebook.
2b. if you have twitter account log in with twitter.

If you don't have any of these accounts.


3a. then you have to register normally click create a account and enter your email address it will tell you "a message was sent to your email."
4a. go to your email address (yahoo,hotmail,gmail) ecc and a chat logo/hangout similar to this one will pop out. Search for it if you entered a correct email it will arrive.

65779


IF NOT

3b. enter your email address from the appropriate site(hotmail,gmail,yahoo ecc)
4b. send a email indicating what exactly happened with attached a screenshot of the message that arrived in your inbox saying you changed your AL email address to the support group at : support@spacetimestudios.com

Goodluck... :(

Xjointz
03-06-2014, 08:57 PM
Follow this:
1. Click here (https://spacetimestudios.desk.com/customer/login)
2a. if you have a facebook account log in with facebook.
2b. if you have twitter account log in with twitter.

If you don't have any of these accounts.
3. enter your email from the appropriate site
4. send a email indicating what exactly happened with attached a screenshot of the message that arrived in your inbox saying you changed your AL email address to the support group at : support@spacetimestudios.com

Goodluck... :(
um i got it in where u say click but i dont know how to do it or send a msg

Zojak
03-06-2014, 09:01 PM
Email support and they will help you. There's nothing we can do for you.

Lets lock this up.

Anarchist
03-06-2014, 09:01 PM
um i got it in where u say click but i dont know how to do it or send a msg

first of all do you have a email address?

Xjointz
03-06-2014, 09:02 PM
Follow this:
1. Click here (https://spacetimestudios.desk.com/customer/login)
2a. if you have a facebook account log in with facebook.
2b. if you have twitter account log in with twitter.

If you don't have any of these accounts.


3. if you want to register click login and enter your email address it will tell you a message was sent to your address.
4. go to your email address and a chat logo/hangout similar to this one will pop out search for it if you entered a correct email it will arrive

65778


3. enter your email from the appropriate site
4. send a email indicating what exactly happened with attached a screenshot of the message that arrived in your inbox saying you changed your AL email address to the support group at : support@spacetimestudios.com

Goodluck... :(
what do u mean logo/hangout

Xjointz
03-06-2014, 09:03 PM
first of all do you have a email address?
yes i have email address or account

Anarchist
03-06-2014, 09:12 PM
yes i have email address or account


Perfect go to your email account and login

then write a new message and send it to this email: support@spacetimestudios.com

Xjointz
03-06-2014, 10:00 PM
perfect go to your email account and login

then write a new message and send it to this email: support@spacetimestudios.com

their what do i do know i told them that my email got change

Delphina
03-06-2014, 11:11 PM
Please send us an e-mail at support@spacetimestudios.com so we can help you recover your account.

Anarchist
03-07-2014, 12:28 AM
their what do i do know i told them that my email got change

It doesn't matter if your game account email got changed, you need the external email as a point of communication with the support team..
if it's your real email that got change i am talking of (gmail, yahoo, hotmail ecc) and not your AL account email... then crate a new email cause you need a point of contact. To communicate with the support team a email is fundamental..


(sorry i was sleeping)

Ishtmeet
03-07-2014, 12:45 AM
I'm sorry for ur loss.
Go to support.spacetimestudios.com
register your account there(Create an account)
When you're done, Create a case.
And then send it.
Wait for reply, be patient. They'll reply

Xjointz
03-07-2014, 07:48 AM
It doesn't matter if your game account email got changed, you need the external email as a point of communication with the support team..
if it's your real email that got change i am talking of (gmail, yahoo, hotmail ecc) and not your AL account email... then crate a new email cause you need a point of contact. To communicate with the support team a email is fundamental..


(sorry i was sleeping)

i see but the only thing that got change is my al email and i dont know the pass

Xjointz
03-07-2014, 07:49 AM
Please send us an e-mail at support@spacetimestudios.com so we can help you recover your account.

i dont know how to do that

overpowermage
03-07-2014, 11:02 AM
Ok,well,login to your email (not game email) and send a request to support@spacetimestudios.com
And threre you type,*my password of Arcane Legends had been lost,please help* ,click send,
Finish

Sent from my GT-I9082 using Tapatalk

Roberto077
03-07-2014, 02:14 PM
Sorry, but I've never seen a a non-tech savvy game forumer