Technical Difficulties With Platinum Purchases

[Remiem]

Hi Everyone!

Just to let you know, we are currently aware of a problem where people who purchased plat are not receiving it in their accounts. We are currently working to resolve the issue. If you are being affected by this, we're here to help! Please do the following to best help us to get you the platinum you purchased:


Create a ticket at http://support.spacetimestudios.com
Include your platinum order number in the field provided


Thanks!
Remiem

[Evicted]

Even Nativex Platinum offers not working for android help please

[Jedi_Joe]

._.

[Conquered]

I thought im the only one, its a reason why i bought 800 plat twice to make sure that i already got my plat. still not working. help ._.

[Mogunsforme]

Conspiracy theory: this isnt a technical diffuculty and you guys are really just milking us for cash because you guys are broke :P? Aaaaaand the plat wont be added xD? Ehh if im right i wouldnt be surprised.. this is just a joke fyi >.>

[Conquered]

Conspiracy theory: this isnt a technical diffuculty and you guys are really just milking us for cash because you guys are broke :P? Aaaaaand the plat wont be added xD? Ehh if im right i wouldnt be surprised.. this is just a joke fyi >.>

Y so serious? Happy double april fools to you! :D

[DivineMyth]

Y so serious? Happy double april fools to you! :D

Lmao xD

[Dashbroo]

Fanny:eagerness:

[Anegriv]

STS customer support rocks. Once I spent 50 plat on a name change, then another 50 to go back to my old name. They refunded my 100 plat.

[CAK Vader]

Wow, wish they did stuff like that for me .-. But I don't play anymore ;) (not actively anyway :D)