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View Full Version : bought platnum, now missing purchase....



burrlybear
12-21-2010, 06:58 PM
Ok I bought 75 platinum last night and purchased all the expansions , I Got charged for buying the packs and didn't get credit in game for what I paid for. I spent 3 hours searching for a customer service phone number and can't find one....arhgg total frustration doesn't help to start a new experience. one area is not unlocked even though I purchased it repeatedly, can't remember the name (little pink one at the bottom before the swamp)....the whole point to buying platinum in the first place was to budget paycheck and see if I liked the game..n

asommers
12-22-2010, 11:18 AM
Send email to support(at)spacetimestudios.com.

-ALS

burrlybear
12-23-2010, 01:48 AM
I looked in the "purchase bundle" for "lost expedition and fathom crypt", it says I already own this however it did not unlock the fathom crypt part. Do I need to activate it? Is it flawed in someday? Thank you.

asommers
12-23-2010, 01:57 AM
If you own part of a bundle, it won't let you purchase the bundle (to prevent you from paying for something you already own). The text is misleading and will be fixed in 1.7.

-ALS