View Full Version : My platinum offers dont work
Distension
05-05-2014, 11:28 PM
When i try to download apps or do surveys, almost all of them doesnt work. I open the app, finish the tutorial, play a little then go back into PL and guess what i see. 0 plat added. When i do offers, when i finish it gives me tons and tons of more offers that i always click "skip" on. You should fix this Sts or give me some help.
Arpluvial
05-05-2014, 11:29 PM
Hello there EliteVirsa!
When you do these surveys or downloads, are you doing them through the game itself? It has to be tracked by the game to count.
Distension
05-05-2014, 11:40 PM
Yes i go into store > esrn fre platinum > nativex or tapjoy and i download or do surveys
This is too much for 2plat. Trying for 30 minutes
Burningdex
05-06-2014, 01:29 AM
send email to nativex i got 700 once xD
Oldcoot
05-06-2014, 01:45 AM
Do this^^ I got a bunch from old offers pending
Same. Email native X support :)
Distension
05-06-2014, 02:29 AM
How long till they reply?
How long till they reply?
A week or so.
Oldcoot
05-06-2014, 02:56 AM
Within a few days, I had to give some other information to prove myself. There's a few hoops to jump through but worth the leap
Distension
05-06-2014, 03:04 AM
Kk love you both ^^
Ssneakykills
05-06-2014, 12:00 PM
I didn't have to give any info and the refunded my pending plat in 2 days
programmed
05-06-2014, 12:43 PM
^Same for me
Distension
05-07-2014, 03:07 AM
They emailed back in 1 day but they said no offers was pending.. im like what the (bleep).
Faliziaga
05-07-2014, 03:32 AM
Have you checked your free plat history? Has it been deleted? This has happened to me several times after having sent an email to NativeX Support:
87427
They asked for my UDID or Ad Id and mysteriously there was no pending offer anymore. Dubious.
Oldcoot
05-07-2014, 03:33 AM
I sent screen shots, like I said hoops
Distension
05-07-2014, 10:42 PM
I emailed them and in 1 day they replied "we dont see any pending" but when i logged on i saw 468Plat when i had 0. :D thanks guys.
I check my history and they verified all the pending offers.
I emailed them and in 1 day they replied "we dont see any pending" but when i logged on i saw 468Plat when i had 0. :D thanks guys.
I check my history and they verified all the pending offers.
Gratz :)