Error?

[Ehrzaa]

I do platinum offer from nativex , and i download wechat and its already install but the offer say still pending why ? Please help me thanks.

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[Seoratrek]

Hi Ehrzaa,

You should take a look at this article: http://support.spacetimestudios.com/customer/portal/articles/966399-i-completed-nativex-offers-but-i-never-got-my-platinum-. If you have any questions, feel free to PM me! :)

[Ehrzaa]

Hi Ehrzaa,

You should take a look at this article: http://support.spacetimestudios.com/customer/portal/articles/966399-i-completed-nativex-offers-but-i-never-got-my-platinum-. If you have any questions, feel free to PM me! :)
they say invalid thered specified.

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[Schnitzel]

Hi Ehrzaa,

You should take a look at this article: http://support.spacetimestudios.com/customer/portal/articles/966399-i-completed-nativex-offers-but-i-never-got-my-platinum-. If you have any questions, feel free to PM me! :)

O.O a new Moderator

@Ehrzaa,
Try clicking the "need help?" Button at the bottom of the offers page, it will open your mail app, which you can send NativeX a email and ask (nicely) for your missing Platinum

I email them every now and then, it works, i got my plat within a few hours to 1-2 days

Hope that helps

[Arpluvial]

Ehrzaa,

If the link is not loading for you, make sure to go to support.spacetimestudios.com and put NativeX into the search field. The article should pop up for you that way as well.

If the article doesn't answer all of your questions, you can click on Contact Us on the lower right hand side of the page to contact the support team.

We hope this helps!

[Ehrzaa]

Ok thanks.

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