View Full Version : Not getting my free platinum
ash359
07-10-2014, 01:12 PM
Not sure what I am doing wrong but so far I have only had one of those offers work properly.
Sent from my Jedi MasterX Note 2
tharidom
07-10-2014, 01:29 PM
Contact nativex support with a ss of smthn that proves u completed the offer, sts cant help u any further in this:).
ash359
07-10-2014, 01:33 PM
It seems to be the norm, I didn't think to take a screenshot.
I'll take one for each app I download from now on
Sent from my Jedi MasterX Note 2
Schnitzel
07-10-2014, 01:38 PM
Ash359,
on the bottom of your screen (if using NativeX)
a button says "Need Help?"
click it, it will prompt you to email nativex,
write details (example: what offers you did and the plats you Should recieve)
IMPORTANT
make sure your email has an attachment called "log.txt" (that proves that your did do those offers, it also has stuff Nativex uses to identify you did do the offers)
if your device did not automatically include the "log.txt" attachment, you will have to write out your offers and send an email to Nativex
when they reply, they may ask for your device's ID number (i think its the serial number...I DONT KNOW)