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Ornah
07-16-2014, 08:53 PM
Hello, i am looking to restore a character Kainraz, i dont know why it got deleted but, i last played when i hit the level 16 elite cap.

Blackair142
07-16-2014, 08:56 PM
I'm not sure that they can restore an account that has been out for a large amount of time, but I would suggest contacting support http://support.spacetimestudios.com/
Best of luck with your character.

Ornah
07-16-2014, 09:00 PM
Thanks I sent something in 2 nights ago, nothing back so far.

Blackair142
07-16-2014, 09:03 PM
Thanks I sent something in 2 nights ago, nothing back so far.

Support usually takes time to reply to players since they receive a lot of reports a day, just have patience or wander around with a new character (Which may come in handy if they cannot restore your old account)

Ornah
07-16-2014, 09:13 PM
Alright :)

synfullmagic_23110
07-16-2014, 10:14 PM
The email address for our support team is support@spacetimestudios.com - they would be the ones to talk to. :) Best of luck!


3-D Romeo

Ornah
07-16-2014, 11:03 PM
Thanks, im getting a long wait so far.

Arpluvial
07-16-2014, 11:43 PM
It can take a few days for support to get back to you. Please bear in mind that they take issues in the order in which they are received. They will get back to you as soon as possible. :)

Ornah
07-17-2014, 12:22 AM
Alright :) Hope its soon im very eager to see if i can get the warrior back :) I have played since the Start of AL :)

Ornah
07-17-2014, 10:21 PM
Update: 1 more day gone by nothing yet.

Arpluvial
07-17-2014, 11:54 PM
They take issues in the order in which they are received. Please rest assured that they will get back to you as quickly as possible - it can take a few days.

Sirnoobalot
07-18-2014, 10:34 AM
Lvl16 character?hmmm ,you could make a new one rather than waiting.

Ornah
07-19-2014, 09:08 AM
Thanks for the restore, but apparently gold and itens are not restored.