Appeltjes
09-30-2014, 03:19 PM
My friend recently asked sts if they could send him the e-mail adress he created his acc on cause he had forgotten it.
Their reply:
"- First and Last name on the account?
- Original email that the account was created with?
- Order/Transaction numbers from Platinum purchases?"
And I was wondering how can he give the original email that the account was created with if that's what he's trying to get back, how can he show the platinum purchases which have been send to this email...?
And for the first one he told me he used a spamming email for his acc which didn't include his real name (also not seeing how sts is planning to get his email back in that way).
Any suggestions for him how to get his email back or how to get a more usefull response from sts?
Their reply:
"- First and Last name on the account?
- Original email that the account was created with?
- Order/Transaction numbers from Platinum purchases?"
And I was wondering how can he give the original email that the account was created with if that's what he's trying to get back, how can he show the platinum purchases which have been send to this email...?
And for the first one he told me he used a spamming email for his acc which didn't include his real name (also not seeing how sts is planning to get his email back in that way).
Any suggestions for him how to get his email back or how to get a more usefull response from sts?