View Full Version : Need help for my problem
ipmage39
10-16-2014, 07:28 AM
I cant buy platinum from my credit cad/debit card..why??
Raselph
10-16-2014, 09:00 AM
I cant buy platinum from my credit cad/debit card..why??
What you can do?: simple
Check if it is expired
Check if you have entered the billing info correctly
Check if you have a credit card first of all...
Hit the thanks button...
Amadorbibidor
10-16-2014, 09:39 AM
Hello Ipmage39
If you have problems purchasing platinum here are the mostly common reasons for this issue:
---> Your credit/debit card expired or got out of money.
---> You inserted not valid information about your card. (you typed wrong maybe)
---> You are living in a country where Spacetime Studios (or viceversa) didn't agreed yet to permit residents to buy their products.
---> You are using a guest account. You need to register/login in-game to purchase platinum.
If you are sure that what happens to you isn't coming here then contact: http://support.spacetimestudios.com/
I wish you the best, hope you gonna be able to purchase soon platinum. :)
ipmage39
10-16-2014, 11:43 AM
Thnx for idea ^^