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Tiffany Gettle
12-15-2014, 11:27 AM
I do the free plat offer and I don't receive them. Why is that? I just did one for 168 plat and I didn't get it.

Itoopeo
12-15-2014, 11:37 AM
I do the free plat offer and I don't receive them. Why is that? I just did one for 168 plat and I didn't get it.

What did you do? Buy Legos or cleaning products?

Tiffany Gettle
12-15-2014, 04:47 PM
Age of war app download on iphone

Befs
12-15-2014, 05:17 PM
Well, you have to read what to do to recieve the plat. For example in your case the Game of War download requires you to get to stronghold level 5.

Tiffany Gettle
12-15-2014, 05:54 PM
Yes I did that

Befs
12-15-2014, 06:07 PM
Then all I can think of is to message either sts support or nativex.

Tiffany Gettle
12-15-2014, 08:56 PM
How tho?

Wrap
12-15-2014, 10:02 PM
I do the free plat offer and I don't receive them. Why is that? I just did one for 168 plat and I didn't get it.

Hi Tiffany Gettle!

The same thing happened to me, and it appears that there was a problem with the completion of offer information getting back to NativeX on this particular offer. I contacted NativeX and notified them that I did not receive the Platinum. They immediately responded asking to see a screenshot showing Stronghold Lvl 5. Once I had sent them this, they marked the offer as Completed and the Platinum was issued to my Pocket Legends account.

Contact NativeX and tell them your problem. They will probably have you send them a screenshot as they did for me, and then your Platinum will be issued.

Hope this helps!

Tiffany Gettle
12-16-2014, 06:35 AM
It does help ty but can u do screen shot on Droid?

decompile
12-21-2014, 02:02 AM
Yes you can. On phones press meu+power same time for a while.... not too long or you reboot your hone xd! If you r on tablet tht doesnt have screenshot, download a app from play store!

Ozukriarik
01-04-2015, 09:04 PM
I emailed and got no response...this SUCKS

Iilhopeliliil
01-18-2015, 08:38 AM
I emailed and got no response...this SUCKS

Cry

ICutter
01-18-2015, 10:43 AM
Ok, if you go onto free plat offers scroll down and find Help or support, email them with evidence which were pictures. They then got back to me and gave my 5 plat and acctually i believe they gave me a little extra.

plpr
01-26-2015, 08:06 PM
Samething happend to me i emailed sts they said it wasnt there fault and to email nativex from the help tab and they said they would reply in 3 buisness days still no reply come on now..!

Vigilante
01-26-2015, 08:09 PM
Games of war? Im assuming your doing it wrong, it says lvl up your 'stronghold' to lvl5 not lvling yourself to lvl5 but if you done the expectations then email nativex if not receiving the platinum.

Veryhihpriest
04-04-2015, 06:11 AM
How come my game won't go to connect server? It just kicks me out?

Armourslash
04-11-2015, 09:52 AM
Games of war? Im assuming your doing it wrong, it says lvl up your 'stronghold' to lvl5 not lvling yourself to lvl5 but if you done the expectations then email nativex if not receiving the platinum.

That offer is obsolete now you should probably just do the ones that are new and available.

Samopwn
04-15-2015, 10:22 AM
ive done 6 offers today no plat back ...all the offers say is install and run ive done that and ran the apps for almost 2 mins each :( offers are messing up a lot lately

Samopwn
04-15-2015, 10:24 AM
anyone else having this happen?

Draoscao
04-15-2015, 03:39 PM
You could retry the app or you could email trialplay/nativeX and send them a screenshot of the app while the app is running so an in-app screenshot. It helped me atleast. They should respond within 3 business days. If not email them again.
Hope this helps

Foresterfox
04-18-2015, 03:52 PM
No matter what you do on Kindle Fire HD, The easiest way to receive plat: buy it I've spent 180$ on plat and now I cannot use my account, now it's just a rebuilding process, just buy the plat everything will be alright.

Joao Vitor Valentim
05-13-2015, 11:30 AM
Pl ta um lixo meu irmão ^^

Itoopeo
05-15-2015, 03:34 AM
Pl ta um lixo meu irmão ^^




English





Sent from my Lumia 900 using Tapatalk

HeyitsTubs
05-15-2015, 09:54 AM
use google translate

Itoopeo
05-15-2015, 12:09 PM
use google translate




No.
I dont speak finnish here either so no such thing is allowed to him.





Sent from my Lumia 900 using Tapatalk

Ssneakykills
05-16-2015, 11:02 AM
No.
I dont speak finnish here either so no such thing is allowed to him.





Sent from my Lumia 900 using Tapatalk

Funnily enough English isn't everyone's first language nether can everyone speak it either so

Iilhopeliliil
05-16-2015, 06:05 PM
Email nativex

Itoopeo
05-17-2015, 09:02 AM
Funnily enough English isn't everyone's first language nether can everyone speak it either so




Funnily its not my first language either, still im speaking it. How?





Sent from my Lumia 900 using Tapatalk

HeyitsTubs
05-17-2015, 05:55 PM
so... what is everyone argueing about now...?

Befs
05-17-2015, 06:15 PM
so... what is everyone argueing about now...?

Arguing*. LEARN TO SPEAK ENGLISH, NAB!


That just about sums it up.

Itoopeo
05-19-2015, 12:05 AM
Arguing*. LEARN TO SPEAK ENGLISH, NAB!


That just about sums it up.

Yeah a typo obviously means I cant speak/understand english at all.

Megaura
05-28-2015, 09:59 AM
I do the free plat offer and I don't receive them. Why is that? I just did one for 168 plat and I didn't get it.

If you have done the offer before, it won't award you again on the same device. I did the same offer and when it showed up again, I thought it would work to do the offer again. When I emailed NativeX they told me that the offer can't be done on the same device.

TheRealRedlighting
07-07-2015, 08:05 PM
This happened to me, lol. They will not come immediately, believe that. I did over 80 plat worth of offers, only to see mines randomly come days later. You will receive it regardless. If not, contact space time studios and show them proof that you completed the offers.

Kevin Berends
07-23-2015, 12:48 AM
Never works tho

Avensky
07-23-2015, 05:57 AM
Unfortunately platinum is sometimes delayed or never admitted to a player's account at all and there is nothing we can do about it because we do not control it. I recommend emailing the support team over at TrialPay and they should be able to help.

IiArtisted
10-18-2015, 04:19 PM
Play it for a little longer

decompile
12-07-2015, 12:39 PM
New sts anti plat farm= dont record if offer is done or not.... nativex recives money nd sts but players wont... so its imöossible chane build after you once fail it

Vigilante
12-07-2015, 03:37 PM
That offer is obsolete now you should probably just do the ones that are new and available.

It's not obsolete if you are new to PL

Communion
12-18-2015, 08:11 PM
Everyones having this problem .-.
I gave up on getting platinum 6Yrs, 9Months, 2Wks, 1Day, 6Seconds and 9Miliseconds ago.

xgillotinex
12-28-2015, 04:00 PM
I agree that stuff don't work and I don't wanna buy plat

Bats
02-23-2016, 06:28 PM
Probably you should try contacting support.

Armourslash
03-14-2016, 02:38 PM
It's not obsolete if you are new to PL

I was just going to tell him that considering how it never worked on my device.