help mee!

[noahgoulin]

I bought an planar rod of potency for mage.
Then today i dont know how its disapeared!
Please can somebody tells me how can I refund it?

[ClumsyCactus]

Is it gemming? I've Done that fail alot of times

[obee]

Look if it's in your crafting station. If it isn't, email support@spacetimestudios.com. Tell them what happened. They can look for the items in their servers, and retrieve the item for you. I'd do it very fast before the item is lost.