View Full Version : Free platinum - Website is not available
Larrax
03-08-2011, 12:15 PM
I have been playing PL for few days and I'm not able to go to the free platinum site... When i click Free platinum, the android internet explorer says "The website on the adress http://ws.tapjoyads.com/get offers/........" is maybe unaccesable or it was moved to the other adress (translate from czech)
I'm using HTC Desire.. I have already tried to reinstall but it didn't help.
Any1 can help me?
Thanks for answers!
EDIT: here are screens :(
Before click
http://img402.imageshack.us/img402/8168/20110308204821.jpg (http://img402.imageshack.us/i/20110308204821.jpg/)
Uploaded with ImageShack.us (http://imageshack.us)
After click
http://img21.imageshack.us/img21/1075/20110308205324.jpg (http://img21.imageshack.us/i/20110308205324.jpg/)
Uploaded with ImageShack.us (http://imageshack.us)
hmm...not to familiar with it, maybe a screen shot of what is happening/says would be good :)
Major
03-08-2011, 02:25 PM
Ya that's weird. Either your device just can't connect to it or something else is going on. I'd try emailing support if you can't figure it out......or just buy the platinum lol.
Larrax
03-08-2011, 02:37 PM
Screens added
Major
03-08-2011, 02:40 PM
K well I'd just email support. Maybe they moved the website address and your device just hasn't changed to it or something....
Larrax
03-08-2011, 03:26 PM
Oh well,... how can get into email support? I can't find it anywhere :(
Oh well,... how can get into email support? I can't find it anywhere :(
Support@Spacetimestudios.com
Be sure to include the "before" and "after" screen-shots you have posted above :)
rocket
03-08-2011, 04:24 PM
Works fine on my Droid X. Try restarting the mobile data or WiFi connection.
Royce
03-08-2011, 04:55 PM
This seems like a Tapjoy issue, so if you are going to email support, I'd probably email them. Also look at this post and see if it helps: http://www.spacetimestudios.com/showthread.php?18043-Issues-with-TapJoy&p=187816&viewfull=1#post187816
TwinkTastical
03-08-2011, 06:02 PM
Its more likely to work for those who buy plat.
Sanatorium
03-08-2011, 06:13 PM
I have been playing PL for few days and I'm not able to go to the free platinum site... When i click Free platinum, the android internet explorer says "The website on the adress http://ws.tapjoyads.com/get offers/........" is maybe unaccesable or it was moved to the other adress (translate from czech)
I'm using HTC Desire.. I have already tried to reinstall but it didn't help.
Any1 can help me?
Thanks for answers!
EDIT: here are screens :(
Before click
http://img402.imageshack.us/img402/8168/20110308204821.jpg (http://img402.imageshack.us/i/20110308204821.jpg/)
Uploaded with ImageShack.us (http://imageshack.us)
After click
http://img21.imageshack.us/img21/1075/20110308205324.jpg (http://img21.imageshack.us/i/20110308205324.jpg/)
Uploaded with ImageShack.us (http://imageshack.us)
You may be running some sort of an AD Block, that's one of the main reasons on why that happens.
If you can't find a solution just email Tapjoy at support@tapjoy.com.