View Full Version : Platnium question.
Fallen Caccavari
03-09-2011, 10:32 PM
I bought some Platnium earlier at about 12 PM EST via Google Checkout. I still haven't received the Platnium, how long do orders usually take for people who use Google Checkout?
Diodge
03-09-2011, 10:36 PM
I use a cc. I get mine under 5minutes.
The e-mail confirm is instant after i pay.
I log out of PL and back in to get my plat.
Did the transaction go through? Meaning, did you actually get charged for the platinum and have not received it yet? Im not completely familiar with Google Checkout, i usually use iTunes which is instant. You can try emailing Support@Spacetimestudios.com if you purchased the platinum and you dont receive it.
Parasyte
03-09-2011, 10:39 PM
I buy platinum straight from the game and get it instantly
Fallen Caccavari
03-09-2011, 10:47 PM
Did the transaction go through? Meaning, did you actually get charged for the platinum and have not received it yet? Im not completely familiar with Google Checkout, i usually use iTunes which is instant. You can try emailing Support@Spacetimestudios.com if you purchased the platinum and you dont receive it.
It didn't confirm automatically and didn't take anything out but I got an email right after saying my order was being processed.
Yellowhawk
03-13-2011, 12:28 AM
I don't know, I just buy mine from the game and you get it right away
Pharcyde
03-13-2011, 12:30 AM
Has it came through since then? If not -
Email support@spacetimestudios.com with the issue.