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View Full Version : Announcing the Return of the Pet Re-Egg System!



Gnosis
02-25-2015, 12:41 PM
Hey Guys!

For those that do not know, I am Gnosis (aka Brandon), your friendly neighborhood Support Representative and I bring you exciting news! With the release of our Love Crafting event comes the much anticipated return of our Pet Re-egging service.

Should you have accidentally opened a pet you can once again contacting us to have that pet placed back into it's egg for you. The rules on what can and cannot be returned to an egg have not changed but lets go over them again just so everyone is in the know. : )

Pet re-egging is only done for eggs that were opened accidentally and as such your pet must have:

1) Come from an egg in the first place (obviously)

and

2) Never have been leveled

If this applies to you and you would like your pet returned to it's egg, just drop us a line by visiting our Support Site (http://support.spacetimestudios.com) or via email at support@spacetimestudios.com

We appreciate everyone's patience as we worked to get the issues with the system sorted out and the service restored.

Be excellent to each other!

~Gnosis

Trollish
02-25-2015, 12:43 PM
first

cami
02-25-2015, 12:47 PM
nice ty Gnosis .)

griokadib
02-25-2015, 01:32 PM
very useful but to late announce

Rx8
02-25-2015, 07:55 PM
What happens if u have useless pets. Will they get re-egged except the not so plat exclusives?

Armani Boi
02-26-2015, 12:17 AM
I agree on this. Can you please consider to re-egging useless pet too like Scorch unless you buff if that can be level up a bit same with Slag

wariortheturk
02-26-2015, 01:05 AM
good ty.but some ppl want arcane banner so he open and get banner and then return egg:d when pet re-egg banner lose?

SacredKnight
02-26-2015, 01:22 AM
Question.

What if we bought a pet (Scorch-250 plat), leveled him up but did not see how useless he would be because we believed that when it said "absorb damage" it meant more than one and a half pots. Can we have a refund on that?

:/

Scorch needs a solid buff, not too much really. Maybe add 70% to his absorbing ability and make him regenerate 15% HP of absorbed damage to all affected as well as a 10% DMG buff?

Thanks for reading!

kinzmet
02-26-2015, 07:39 AM
Question.

What if we bought a pet (Scorch-250 plat), leveled him up but did not see how useless he would be because we believed that when it said "absorb damage" it meant more than one and a half pots. Can we have a refund on that?

:/

Scorch needs a solid buff, not too much really. Maybe add 70% to his absorbing ability and make him regenerate 15% HP of absorbed damage to all affected as well as a 10% DMG buff?

Thanks for reading!

I'm with you in this SacredKnight. There are various reasons why customers may wish to return merchandise. These include a change of one's mind, defectiveness of the merchandise, personal dissatisfaction, or a mistaken purchase of the wrong product. For clothing, it may be a lack of a correct fit. Or in Arcane Legends, a misleading discription of pet (Absorb damage).

Sometimes, there may be a manufacturer's recall in which the manufacturer has requested the merchandise be brought back to the store. Also, gift receipts are offered sometimes when an item is purchased for another person, and the recipient can exchange this item for another item of comparable value or store credit.

I think STS can do "refund" through platinum return (unlikable to happen) or "Re-egg". But sadly, re-egging due to dissatisfaction is not on the list.

Astrea
02-26-2015, 09:00 AM
Can you guys re-egg and arcane or mythic pet too? Pls i need confirmation brfore im sending an email.

nevercan
02-26-2015, 09:12 AM
If they did this earlier i didnt lvl some pets i opened at accedent because now i cant re eg them.

HeyitsTubs
02-26-2015, 11:06 AM
cool, that should come in handy

Ssneakykills
02-26-2015, 12:01 PM
I remember sometime last year stg re egged a pet for me and refunded my plat so I though they always did this anyway

affizenho
02-26-2015, 12:15 PM
ok, thanks

Zeus
02-26-2015, 01:12 PM
Question.

What if we bought a pet (Scorch-250 plat), leveled him up but did not see how useless he would be because we believed that when it said "absorb damage" it meant more than one and a half pots. Can we have a refund on that?

:

Scorch needs a solid buff, not too much really. Maybe add 70% to his absorbing ability and make him regenerate 15% HP of absorbed damage to all affected as well as a 10% DMG buff?

Thanks for reading!

It seems like you want a greater than arcane AA out of a mythic pet. A bit much?

Zolatoy
02-26-2015, 01:13 PM
Oh Ty. Now we can afford arcane egg more cheap??

Niixed
02-26-2015, 01:27 PM
Great to hear, I have a friend that's been waiting patiently for a re-egg. Thanks for all your hard work, Brandon!

Rubana
02-26-2015, 03:07 PM
good ty.but some ppl want arcane banner so he open and get banner and then return egg:d when pet re-egg banner lose?

THIS! good point...

cyrusrevange
02-26-2015, 03:08 PM
Thank you Gnosis

Askercik
02-26-2015, 03:09 PM
boooohh

Matrimony
02-26-2015, 03:10 PM
Wish we could re-egg any pet for any reason v.v

Callum Liggett
02-26-2015, 03:14 PM
Wudnt it b a good Idea to make all eggs re egg able but if it has been levelled mske it only stash able so like me I've moved to rogue now had to buy new pets I've already bought them once on my tank so really I shud b able to do as I please with them ? Also make it a plat buy to re egg ur egg I wud pay a good amount of plat to move my pets of my tank to rouge .
Good idea or bad ?
Ign eat and Calicus

SacredKnight
02-26-2015, 11:27 PM
It seems like you want a greater than arcane AA out of a mythic pet. A bit much?

Mere suggestion ;)

Zeus
02-26-2015, 11:39 PM
Mere suggestion ;)

How are developers going to take it seriously if the proposed buff is ludicrous?

extrapayah
02-27-2015, 05:57 AM
any chance of shared pet stable? :

Redcity
03-05-2015, 06:14 PM
Ty sts for ur wonderful work on al

Wolfie
03-06-2015, 12:48 AM
thanks sts

Hobilomm
03-10-2015, 04:18 PM
Good

Armani Boi
03-11-2015, 09:10 PM
I definitely agree on this.

Devs please relook on this. Dont consider that u need 80% players to complain before you act.


Question.

What if we bought a pet (Scorch-250 plat), leveled him up but did not see how useless he would be because we believed that when it said "absorb damage" it meant more than one and a half pots. Can we have a refund on that?

:/

Scorch needs a solid buff, not too much really. Maybe add 70% to his absorbing ability and make him regenerate 15% HP of absorbed damage to all affected as well as a 10% DMG buff?

Thanks for reading!

canbolt
03-12-2015, 12:20 PM
my bro renamed all the pets will i be even now able to re egg it but i didnt leevel up pls tell

Twinkiebell
03-12-2015, 05:56 PM
Nice, i can sell my un-using pets now 😄

rajaakucing
03-12-2015, 07:17 PM
Huaaam

carmine_blade
03-12-2015, 07:35 PM
question re: re-egging and Beastmaster/other pet related APs; if a pet used to obtain these APs (even incidentally) is re-egged, what happens to the APs?

rajaakucing
03-12-2015, 08:54 PM
Gimana cara liat peringkat poin di event ini.. Saya tidak tau

ColdBlahd
03-13-2015, 04:05 PM
Hot

Jaffakex
03-14-2015, 04:01 AM
This will kill the need to farm those eggs for APs. Everyone is gonna buy them, open to get AP and re-egg.
Those eggs will drop in value instantly.

canbolt
03-14-2015, 04:52 AM
guys you can even re egg renamed eggs

redcirus
03-16-2015, 02:37 AM
Gimana cara liat peringkat poin di event ini.. Saya tidak tau

wrong place bro

Devaux
03-16-2015, 05:03 PM
Just submitted a ticket to have Slag returned. Hopefully you guys are quick ;)

Scythwarlord
03-18-2015, 03:56 AM
need this haha

Bluebatthing
03-23-2015, 12:20 PM
Took less than 24 hrs to re-egg mine, great job STS.

Arezy
03-24-2015, 01:18 PM
Thanks. It's about time

rxxo
03-29-2015, 06:08 AM
cool

rollsshicut
03-29-2015, 11:22 AM
good

omgcrit
04-04-2015, 06:53 PM
Cool

Gonnil
04-11-2015, 11:21 AM
ty that will come in useful

Devaux
04-17-2015, 04:48 AM
Submitted another ticket last night!