Password recovery

[chrizplague]

Hey STS I am not getting my password recovery, it says it will send me an email shorty but its almost been a day and still no password recovery email has been sent. I see no reason as to why a password recovery would take this long. This is my main account email(miss the game already) I use and yes I have contacted support, I guess I have to wait till Tuesday or so. Hopefully others aren't having this same issue.

[Seoratrek]

I would double check your spam folder since automated emails sometimes end up there. If it isn't there, there is always the possibility that the email was entered incorrectly or you're checking the wrong account. If not, our support team will be more than happy to assist you. They will get back to you as soon as possible! If you have any other questions or concerns feel free to PM me. Thanks! :)

[Starry Morning]

im having the same problem

[Starry Morning]

its not even in the spam folder

[Starry Morning]

my problem is in pocket legends fyi

[Schnitzel]

Are you sure you entered the correct email into the Email textbox of the login screen?

[chrizplague]

Yes for sure I entered correct email and hope you get back your account starry. I have customer support helping as of now I just need another reply which I'm hopeing for tomorrow.

[saurabh96g]

I need help I have also not got the temporary password in my email

[atamengi]

Same problem about me please help us

[jjohn1219]

I'm having the same problem...please help

[jjohn1219]

I would double check your spam folder since automated emails sometimes end up there. If it isn't there, there is always the possibility that the email was entered incorrectly or you're checking the wrong account. If not, our support team will be more than happy to assist you. They will get back to you as soon as possible! If you have any other questions or concerns feel free to PM me. Thanks! :)
I'm having same problem please help

[chrizplague]

STS Just announced a update about the password recovery email, try to resend your password recovery again.

[Seoratrek]

Closing this since it has been resolved. Yay! :)