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saurabh96g
03-30-2015, 04:59 AM
Yesterday while logging in star legends I pressed 'forgot password' instead of 'login' by mistake. I was shown a dialogue with an option for new password. I clicked on it and was told that it would be sent to my email but I havent recieved it after several hours. I have checked my spam folder too. Please help me out . I really like this game but cant log in.

Conquered
03-30-2015, 07:49 AM
Try to click again the forgot password then wait for a minute, after that go to your email(make sure you refresh the browser) then check the sent mail.

saurabh96g
03-30-2015, 09:18 AM
Try to click again the forgot password then wait for a minute, after that go to your email(make sure you refresh the browser) then check the sent mail.
I tried it but no use thx anyway

jjohn1219
03-30-2015, 09:21 AM
I'm have the same problem..its been over 24 hours n I still ain't got my new password smh

saurabh96g
03-30-2015, 09:31 AM
Playing like nub on my guest account
Devs help us out please

Conquered
03-30-2015, 10:22 AM
Sometimes you need to recheck your email, there must be a mistake. Was it google or yahoo?(dont post your email here)

saurabh96g
03-30-2015, 10:36 AM
Sometimes you need to recheck your email, there must be a mistake. Was it google or yahoo?(dont post your email here) I checked the email. I have entered correctly. I have sent an email to the support as well

Trancemaster
03-30-2015, 10:42 AM
This happened to me to. I tried logging into a scrubby account but I didn't know the password so I clicked forgot password and I logged into the email and never received a password. This may be a bug and sts has to fix it...

saurabh96g
03-30-2015, 10:48 AM
I'm have the same problem..its been over 24 hours n I still ain't got my new password smh


This happened to me to. I tried logging into a scrubby account but I didn't know the password so I clicked forgot password and I logged into the email and never received a password. This may be a bug and sts has to fix it...

I agree that this has happend to many players but does anyone has a solution instead?

jjohn1219
03-30-2015, 11:07 AM
Google email

jjohn1219
03-30-2015, 11:10 AM
I sent support a email bout this almost 2 days ago still no response smh

saurabh96g
03-30-2015, 11:16 AM
If anybody has gone through this and have succeded I getting the pass please share with us.

Trancemaster
03-30-2015, 11:25 AM
Support is like afk all the time. Never answer questions or concerns.

Seoratrek
03-30-2015, 11:45 AM
If you haven't already, please send us an email to support@spacetimestudios.com with the details of the situation. If you have emailed us already, our support team will get back to you as soon as possible. Thanks for your patience!

xBLUx
03-30-2015, 11:57 AM
If anybody has gone through this and have succeded I getting the pass please share with us.

Ive gone through something like this I accidentaly clicked forgot password (the email wasnt a real one) and I emailed sts and they gave me the pw and it worked

xBLUx
03-30-2015, 11:58 AM
So try emailing sts,if u havent already gl

saurabh96g
03-30-2015, 12:40 PM
If you haven't already, please send us an email to support@spacetimestudios.com with the details of the situation. If you have emailed us already, our support team will get back to you as soon as possible. Thanks for your patience!

Thank you but I have already sent couple of emails but havent got any response

saurabh96g
03-30-2015, 12:42 PM
Ive gone through something like this I accidentaly clicked forgot password (the email wasnt a real one) and I emailed sts and they gave me the pw and it worked

Did they took time to respond, as in days

saurabh96g
03-30-2015, 09:55 PM
Finally got the password this morning AND IT WORKS!!! IT TOOK TIME BUT YOU DID IT, SPACETIME!!!!

xBLUx
03-30-2015, 11:04 PM
Finally got the password this morning AND IT WORKS!!! IT TOOK TIME BUT YOU DID IT, SPACETIME!!!!

Grats

Conquered
03-31-2015, 12:41 AM
Glad to help :)